Remote Customer Support Specialist with 10+ Years of Experience

Chelsea Barrett's Resume

**** ***** ******* ******, *****, Oklahoma 74107

Phone: 918-***-**** Email: ************@*****.*** Professional Summary

Customer-focused professional with extensive experience in high-volume call center environments, including remote customer service support. Proven ability to handle inbound calls, resolve customer concerns, and maintain professionalism in fast-paced environments. Brings strong communication, adaptability, and reliability, with a structured home environment that supports consistent remote work performance. Core Skills

• Inbound Call Handling & Customer Support

• Conflict Resolution & De-escalation

• Billing & Account Assistance

• Technical Troubleshooting Support

• Communication (Verbal & Written)

• Remote Work Productivity

• Multitasking Across Systems

• Time Management & Reliability

Professional Experience

Paraprofessional – Tulsa Public Schools (2026 – Present)

• Support students with autism through structured routines

• Assist with classroom management and individualized needs

• Demonstrate patience and strong interpersonal communication Customer Support Representative (Remote) – Jones Xtreme (2020 – 2025)

• Provided remote customer support and handled client inquiries

• Managed scheduling, appointments, and receptionist duties

• Maintained organization and communication across systems

Customer Service Representative – Genesis Health Club (2013 – 2015)

• Assisted customers with account inquiries

• Provided professional and solution-focused service

• Maintained organization in a fast-paced environment Environmental Services – Hillcrest Hospital (2008 – 2010)

• Maintained sanitation and safety standards

• Demonstrated reliability and attention to detail Customer Service Representative – TCIM Call Center (2004 – 2011)

• Managed high-volume inbound calls

• Handled customer inquiries and account support

• Maintained professionalism under pressure

References

Brandon Jones – Supervisor, Jones Xtreme Phone: 918-***-****

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