Spencer Frank Griffin
Email: ***************@*****.*** Phone: 918-***-****
LinkedIn: www.linkedin.com/in/spencerfgriffin/ Location: Cocoa, FL (100% Remote / Workspace Ready)
Professional Summary
Meticulous and detail-oriented Information Technology professional with over 15 years of experience managing, verifying, and maintaining critical database systems and electronic records. Proven track record of entering complex technical data, auditing access logs, and running quality control checks to ensure 100% data integrity and compliance with stringent quality standards. Expert at navigating CRM environments, database software, and spreadsheet applications to organize electronic files and resolve discrepancies. Highly disciplined remote professional with a dedicated, distraction-free home office and a strong commitment to data security and confidentiality protocols. Bilingual in English and Spanish.
Core Competencies & Skills
Data Management: Accurate Data Entry, Electronic Record Organization, Database Administration, File Categorization, Data Security & Confidentiality Protocols.
Quality Control: Data Integrity Auditing, Error Identification & Resolution, Log Monitoring, Discrepancy Flagging, Attention to Detail.
Software & Tools: SQL (MySQL, MSSQL), Microsoft Excel, Microsoft 365, CRM & Helpdesk Ticketing Software, Python (Data Scripting), JSON, XML.
Remote Work Competencies: Self-Motivation, Time Management, Independent Problem-Solving, Digital Team Collaboration, Fast & Accurate Typing Speed.
Professional Experience
Information System Support Engineer Amentum, Merritt Island, FL 12/2023 – 03/2026
Inputted and updated complex configuration data and asset records into enterprise database systems with high speed, accuracy, and efficiency.
Performed meticulous daily quality control checks and system audits using Splunk to monitor access logs, flagging errors or data discrepancies to maintain total data integrity.
Managed secure cloud backup solutions and maintained organized electronic records for critical equipment datasets.
Utilized Python-based automation scripts to parse, format, and edit high-volume configuration data files accurately the first time.
Adhered strictly to federal and organizational data security protocols to protect highly sensitive enterprise information.
Field Engineer American Airlines, Tulsa, OK 02/2016 – 11/2023
Directed the security auditing and asset management life cycle for over 500 distributed devices, ensuring all documentation was properly categorized and compliant with global IT policies.
Utilized SQL queries to manage backend data, pulling and inputting records to ensure absolute consistency across multiple internal tracking systems.
Developed custom Power BI dashboards to visualize system health data and track administrative ticketing metrics for cross-functional departments.
Collaborated effectively with global, remote teams through digital channels to review data accuracy, resolve technical issues, and improve service delivery processes.
Senior IT Technical Analyst BS&B Safety Systems, Tulsa, OK 05/2015 – 01/2016
Maintained accuracy and record integrity during a large-scale workforce migration to Microsoft 365, ensuring all user records and permissions were properly documented.
Organized and audited system configuration files for 400+ remote and local devices, resolving data errors and ensuring compliance with secure drive encryption programs.
Senior IT Technical Analyst Baker Hughes, Broken Arrow, OK 01/2010 – 01/2015
Administered comprehensive system directories, entering user profile information, updating permissions, and resolving database record issues.
Collaborated with site contractors, engineers, and internal supervisors to ensure data consistency across onsite networks and tracking software.
Identified, flagged, and resolved data and connection errors promptly, minimizing operational downtime through proactive problem-solving.
Education & Languages
Bachelor of Science in Computer/Information Technology Brigham Young University, ID
Bilingual Language Capabilities: Fluent in verbal and written English and Spanish.
Eagle Scout, Boy Scouts of America