Customer-Focused Service Professional with Diverse Experience
Resume:
Savannah Frobom
Driven Individual
Grand Junction, CO 81505
********@*****.***
Professional Summary
I have a vast amount of experience in the work force with all of my years and experince. I am very loyal and reliable. Not only have I been involved with customer needs and privacy, I have taken on all avenues of exceptional customer care. My ideal career is one that is like family and life long. One that my clients/ customers love to come to.
Authorized to work in the US for any employer
Work Experience
Customer Service Specialist, Dick's Sporting Goods DICK'S Sporting Goods-Grand Junction, CO
April 2025 to Present
I am a Customer Service Specialist. We assist with the cashier aspect for all customers as well as a leadership role with other coworkers. We also help all customers with any questions or concerns that they may have.
Member Services Advisor
Bellco Credit Union-Grand Junction, CO
July 2025 to November 2025
Enroll members in new accounts
Apply for loans
Teller services
Scheduling Coordinator
JOLLEY SMILES ORTHODONTICS-Grand Junction, CO
May 2024 to January 2025
I helped scheduling patients and maintaining current contact information as well as collecting payments on accounts, verifying insurance and coverage. I scanned in extraction letters and any other supporting documents for their file and added notes for all interactions. I also promptly communicated with the patient’s dentists and oral surgeons. Always making sure the patients and family are happy as well as the Dr’s.
Radiology Scheduler
Labor Etc.-Grand Junction, CO
March 2024 to May 2024
This is a Temp Agency that employs for temporary purposes. It is still active with open opportunity that may arise.
Photographer
MJ Thomas Photography-Grand Junction, CO
June 2023 to November 2023
This seasonal position I held as a photographer for our local school students and sports was very rewarding. I enjoyed the experience and always hope to have it as a hobby in the future. BSA Assistant/ Personal Banker
Alpine Bank-Grand Junction, CO
March 2023 to April 2023
I first started in the BSA Dept and weeks later transferred downstairs for the open Personal Banker position. It was a good bank to work for. Unfortunately I had to take time away for health issues that have now been managed very well.
Teller 3
Bank of the San Juans-Grand Junction, CO
May 2022 to January 2023
I have 7+ years of banking experience. At Bank of the San Juans I processed customer transactions and was a vault teller. Anything I could help with for a customer I did with all my might to help them and have them leave happy. I did happen to leave because of personal reasons that I would be more than open to discuss during an interview or phone call. Customer Service Representative
City Market-Grand Junction, CO
February 2022 to April 2022
I was responsible for answering phones, helping with lotto sales. Opening and closing. Cash handling. Western union, money orders, and bill pay. I also checked groceries and bagged them. There were many roles in that position.
Transaction Coordinator
Keller Williams Realty-Grand Junction, CO
February 2021 to June 2021
I handled real estate transactions in all aspects as well as take schooling to get my real estate license. Sales Manager
Mesa Fitness Grand Junction-Grand Junction, CO
July 2015 to February 2021
I started at Mesa Fitness in 2015 when it was still Gold's Gym. I started at the front desk. This position required customer service and concerns. We also make protein shakes, cleaned the facility periodically through the day, and laundered/folded sweat towels for members. Six months after I started I was promoted to a sales position as a fitness consultant. This position required monthly sales goal. Our incentive for hitting these goals are pay bonuses along with our normal commission pay. I have now been promoted yet again to sales manager. I have held this position title for the last 9 months. I enjoy it here very much.
Assistant Manager
Shoe Department Encore-Grand Junction, CO
January 2015 to August 2015
Show Dept Encore - Grand Junction, CO
Started as a cashier and assisted customers on any inquiry they had. By the time I left the store I was an assistant manager for 7 months. I was making the schedule and running the store when the store manager was out. This was temporary as I was at home with my children during the day and worked at night at the shoe
store.
Teller I
ANB Bank-Grand Junction, CO
May 2008 to November 2014
Process customer transaction along with many many other teller line transactions. Open and close any new account. Cross sell banking products to personal and business customers. I have held 7 different positions with ANB Bank showing my want for growth and movement. I have worked for ANB Bank three times. All of which I never wanted to leave but the growth of my family made a small time away necessary. I worked May of 2008 to November 2012, then May 2013 to August 2013, and now presently back with ANB from August 2014.
Education
Sports Medicine (High school diploma)
Some College at Mesa State College-Grand Junction, CO August 2007 to January 2008
General Education (High school diploma)
Palisade High School-Palisade, CO
2003 to 2007
Upper secondary education
Skills
• English
• Banking
• Filing
• Phone etiquette
• Microsoft Teams
• Cash Handling
• Microsoft Excel
• Teamwork
• Client communication
• Store Management Experience
• Assistant Manager Experience
• Medical scheduling
• Google Workspace
• Clerical experience
• Management
• Retail Management
• Sales Management
• Microsoft Outlook
• Leadership
• Solution development
• Computer skills
• Marketing
• Customer service
• Lifeguard
• Office experience
• Microsoft Word
• Organizational skills
• Front desk
• Office supply management
• Microsoft Office
• Typing
• Attention to detail
• Advanced computer skills. Understanding of most banking policies. Audit experience and balancing. Worked in an office setting for almost all of my career. Management and trainer for new employees.
• Calendar management
• Swimming
• Medical equipment operation
• Computer operation
• Supervising experience
• Administrative experience
Languages
• Spanish
• English
Additional Information
Skills
Sales Manager
Assistant manager
Skills in balancing, banking, cash register, cashier Customer service, answer phones
Numerous customer service training's and telephone etiquette. Five plus years of sales experience
Contact this candidate