Receptionist Administrator with Guest Relations Expertise
Resume:
Senta Gant
CHICAGO, IL *****
************@*****.***
WWW: https://bold.pro/my/senta-gant-250*********/119r
Professional Summary
Dynamic Receptionist Administrator with proven expertise at Red Lobster, excelling in client relations and multi-line phone operation. Recognized for enhancing guest experiences through effective complaint resolution and maintaining a welcoming reception area. Skilled in appointment scheduling and calendar management, ensuring seamless operations and exceptional customer service.
Skills
Reception management
File organization
Multi-line phone operation
Appointment setting
Reception area maintenance
Mail handling
Appointment scheduling
Client relations
Calendar management
Guest relations
Facilities management
Call handling
Customer service
Phone and email etiquette
Work History
Red Lobster
Receptionist Administrator
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.
Education
May 1993
Chicago State University Chicago, IL
Political Science And Government
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