Certified Phlebotomy Technician with Patient Care Experience

Lanya Arnold

Wilmington, OH ***** +1-937-***-**** **********@************.*******.***

Willing to relocate to: Fairfield, OH

Work Experience

Patient Care Technician

Trihealth Wilmington, OH

December 2025 to March 2026

Phlebotomist

Versiti Dayton, OH

June 2023 to November 2025

Greeted client and collected blood samples

• Performed venipuncture and collected blood specimens from patients in a fast-paced clinical setting

• Ensured proper patient identification, labeling of specimens, and accurate documentation of all procedures

• Maintained strict adherence to infection control protocols and safety standards during blood collection process

• Demonstrated excellent customer service skills by providing compassionate care to patients during phlebotomy procedures

• Collaborated with healthcare team members to prioritize specimen collection based on patient needs and laboratory requirements

• Efficiently processed and prepared specimens for transport to the laboratory, ensuring timely delivery for analysis

• Utilized knowledge of different types of tubes, additives, and anticoagulants for appropriate specimen collection techniques

• Performed capillary punctures on pediatric patients using age-appropriate methods to minimize discomfort

• Managed inventory of phlebotomy supplies, restocking as needed to ensure uninterrupted workflow

• Followed established protocols for handling hazardous materials such as sharps containers and biohazard waste disposal

• Conducted quality control checks on equipment regularly to maintain accuracy in test results

• Assisted in training new phlebotomy staff members on proper techniques, safety procedures, and customer service skills

• Maintained confidentiality of patient information at all times according to HIPAA regulations

• Responded promptly to urgent requests for STAT orders or difficult venous access situations with professionalism and efficiency

• Collaborated with laboratory personnel regarding specimen requirements or issues related to sample integrity

• Participated in continuing education programs and workshops to stay updated on industry trends and best practices

• Adhered strictly to standard operating procedures (SOPs) when performing phlebotomy procedures

• Accurately recorded patient demographics, medical history information, and test orders into electronic health records

(EHR)

• Provided clear instructions regarding pre-test preparations to patients, ensuring accurate test results Skills

Patient care Customer service Computer skills Phlebotomy Data entry

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