Administrative Support & Patient Services Specialist
Resume:
***********@*****.***
92346
SKILLS
Administrative Support
Church Ministry Oriented
Microsoft Office Literacy
Data Entry
Interpersonal Communication skills
Problem-Solving
Strategic Planner
Organizational Skills
Process Management
Multitasker and a Teamplayer
Flexible and Adaptable
Dedicated and Results-driven
Capable of managing responsibilities
independently and self motivated
FREDELYN BARDAGO-DIZON
LPT LICENSE-
CURRENT JOB
Support Clerk-USS:Revenue Cycle Support
Loma Linda University Health, CA April 2024 to present Process and post credit cards payments from different entities manually.
Scanning and Indexing documents/eob’s from all stations. Ensure all credit cards and eob’s posted accordingly and correctly. WORK EXPERIENCE
Patient Experience Coordinator
Adventist Hospital Palawan, Philippines November 2018 to April 2021 Handling patient complaints and feedback to identify areas for improvement
Monitor, consolidate and prepare reports on customer service survey satisfaction
Provide service recovery for the customers
Visiting newly admitted and discharged patients to ensure they received quality services.
Medical Transcriptionist/Statistician
Adventist Hospital Palawan, Philippines March 2016-November 2018 Retrieved, process requested medical records for IPD and OPD Process in preparing BIRTH /DEATH Certificate per process Prepare and provide weekly and monthly morbidity and mortality reports for DOH Statistics
Coordinates with the physicians for medical records requested by patients
Ensuring medical records were complete before filing Administrative Secretary for Medical Affairs
Adventist Hospital Palawan, Philippines April 2013 - March 2016 Perform physicians accreditation and credentialing, ensuring credentials on file were updated
Prepare minutes/agenda for departmental meeting
Handle patients' complaints and coordinate
Prepare memos or notices for each department
Master of Arts in Christian Education
Major in Supervision and Administration
Far East Advent School of Theology
International 2016
Cavite, Philippines 4102
Bachelor of Elementary Education
Palawan State University 2006
Palawan, Philippines 5300
Bachelor in Mass Communication
Palawan State University 1994
Palawan, Philippines 5300
EDUCATION
CERTIFICATIONS
Basic Epidemiology & Surveillance
Training (BEST)
2018 Palawan, Philippines 5300
PHILCRIS TRAINING WORKSHOP
2016 Palawan, Philippines 5300
Health Information Management
2016 Pasay City, Philippines 1003
iCARE Client-Centered Services
2014 Adventist Hospital, Palawan,
Philippines 5300
REFERENCES
ELIAS Y. APACIBLE
President Adventist Medical Center -Philippines
e: ***********@*****.***; ***********@******************.*** RYAN KINSEY
Director-Patient Business Office:USS:Billing/Collections Loma Linda University Health-California
c:+1-909-***-**** e:*******@***.***
AILEEN MARIFOSQUE
Asst. VP Finance Loma Linda University Health-California c: +1-619-***-****
Administrative Secretary
Adventist Hospital Palawan, Philippines September 2010- April 2013
Filing documents, entering data, and database
maintenance
Reporting to management and performing secretarial duties
Received all letters and consolidate
Prepare minutes/agenda for every administrative
meeting
Process memos for the department
Medical Records Clerk
Adventist Hospital Palawan, Philippines March 2010- September 2010
Process Inpatient/Outpatient records for filing
Reviewing medical records before filing
Your paragraph text
Your paragraph text
“”For I know the plans I have for you
declares the Lord, plans to prosper
you and not to harm you, plans to
give you hope and a future..
Jeremiah 29:11
PTR. ELIEZER L. BARRIENTOS
President Palawan Adventist Mission-Philippines
Contact this candidate