CHHA Day Shift Professional, Bilingual Spanish/English

Joanny Perez Perez

908-***-**** *************@*****.***

EDUCATION:

****-**** ****** ** ***** Management and Tourism, O&M University

**** ******** ******* "Basic Principles of Supervision" PUCMM University

2007 Business Seminar "Supervision of Room" by Ama de Llaves PUCMM University

2017 "Housekeeper's Manual" Bahía Príncipe Hotels & Resorts

2017 "Quality Management ISO 9001" INFOTEP

2023 Certified Home Health Aide, K&G Career Academy

WORK EXPERIENCE:

Citatel (2024-Present) – HHA:

Worked with bed-bound patients, ensuring their comfort was above thier own expectations.

Held the patients grooming up above all expectations.

Clean and accommodate patients room and bed.

Accompanied the patient to medical and court appointments.

Wytech (2024-2026) - Tipanneal and Trimming:

Burning mental according to its temperature standard.

Cut metals according its measurements standard.

Observe all metals and ensuring their were hele up to standard and sent them away to management.

Premier (2023-2024) – HHA:

Worked with regular to bed-bound patients.

Accompanied patients to medical and surgical appointments.

Maintaned basic housework and hygiene.

Reminded patients to take their medicine on their designated time.

Schenider Team (2022-2023) – ATP:

Transportation of package products to warehouse.

Digital scanning on systems computer via labelling.

Organization of products within its own container.

Sent products to their designated container and area.

Bed Bath & Beyond (2020-2022) - Housekeeping Manager:

Transportation of products to the company’s warehouse.

Scanned products via computer, manually.

Storage of products in its rigtful container.

Sent containers out to management and confirmed it was ready to leave warehouse.

Homewood Suites By Hilton (2019-2020) - Housekeeping Supervisor:

Supervisiom of rooms inspection, holding hotel rooms up to high standard.

Communicate staff and clients about rooms and ensuring they were ready and up to standard.

Ensure clients had arrive and left hotel safely and with a positive experience.

H. Schultz (2018-2019) - Picking Packages:

Transportaion of package products.

Scanned packages via both labelling and manually.

Directed package’s designated container and area.

Bahia Principe Luxury Cayo Levantado (2016-2017) - Housekeeping Manager:

Coordinate tasks and departments for 98 employees.

Manage 516 hotel room and ensure it held a five star hotel standard and experience.

Report each room to management, keeping in check their maintenance were up to standard.

Worked in public areas and laundry, establishing high quality and cleanliness.

SKILLS:

23 years of experience in costumer services.

25 years of experience as a Housekeeping Manager.

Native spanish speaker.

Package management.

Metal management.

Great teamwork player.

Amazing communication skills.

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