Efficient Escrow Assistant with Detail Focus

****NW **th Ave

Boca Raton, FL *****

*******.*******@*******.***

305-***-****

NOHELIA VELAZCO

Organized, dedicated with excellent attention to detail. Team player motivated in learning and training in all aspects of job responsibilities. Work well under pressure. Excellent customer service skills. Able to work independently. PROFESSIONAL EXPERIENCE:

Fidelity National Title Group Insurance (May 2020 to 2026) Escrow Assistant:

• Assist with Dormant Files, review escheatment's, pull files and print SUR for refunds and cancellations, defaults etc.

• Receipt and post checks (DAP, TEAM, RAMQUEST, SOFTPRO) Customer inquiries.

• Endorse checks and send to accounting, follow up on outstanding stop payment checks

• Assist with set up new files folders

• Cash Deposit, money market

• Retrieve incoming and outgoing Mail UPS/FED-EX/ETC.

• Assist with Assignment, Amendments, and contracts.

• Send escrow letters to lenders.

Home Partners Title Insurance company (January 2018- May 2020) Post-Closing:

• Assistant in post-closing department

• Responsible for recording documents using Simplified for daily closings

• Familiar with documents associated with loan packages, deeds, mortgages, affidavits, etc.

Vacation Ownership Title Agency (VOTA.INC)

Escrow Account Assistant:

• Opening orders and inputting in AIM + database, reconciling accounts in AIM +.

• Open files and provide support to internal and external customers.

• Receive original closing documents to ensure they were properly executed.

• Assist King Cunningham, GEVC, Hilton Head & Exploria time sharing developers, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions

• Customer service, deposit, or payment receipt for escrow account

• Follow up any outstanding funds to be disbursed for different time sharing (Texas, California,

North Caroline, Florida, New York)

• Managed outstanding invoices and applied payments when received Clear Title Group (2013-2015)

Post - Closing (escrow Account) Assistant

• Open files

• Assist Post closing department and title closer with services administrative

• Maintaining and balance HUD

• Customer service, deposit, or payment receipt for escrow account

• Follow up any outstanding funds to be disbursed to the appropriate party

• Managed outstanding invoices and applied payments when received

• Scan and organize documents into the paperless document software

• Accountable for organization and storage of all closed files in office.

• Research and examine chain of title for any liens and judgments. Law Offices of Karen Munzer, Esq (2013)

Office Volunteer

• Prepare legal forms by working with clients in divorce and other family law matters.

• Advise clients regarding legal rights in matters pertaining to divorce.

• Organize client files and wrote case notes for work done on case

• Assisted attorney in the timely drafting and filing of legal documents and correspondence supporting case preparation for court appearances, hearings, and meetings SKILLS :

• Proficient with Microsoft Word, Outlook, Excel, and PowerPoint.

• Fluent English & Spanish

• Very Organized and detail oriented

• Problem analysis, use of judgment and ability to solve problems efficiently.

• Proficient In Citrix, DAP, TEAM, RAMQUEST, AIM + system,Softpro. Education :

Certify Administrative Assistant (Broward Community College )2011 • Associate Science Paralegal (Everest University) 2013-2015 • Sales Associate – Realtor ( Gold Coast School) 2017-2019

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