Conrad Smith
*********@*****.*** 931-***-**** www.linkedin.com/in/conrad-smith-7ab64b39a
Education
Austin Peay State University - Clarksville TN – GPA 3.2 JUN 2023 - DEC 2025
• Bachelor of Science, Computer Information Systems (Concentration: Information Assurance) - Completed in two and a half years. Focus: Cloud Computing, Principles of Database Management, Network Security, Intrusion Detection and Prevention
Certifications
• Comp TIA Security + Certification JAN 2026 – JAN 2029
• CompTIA A+ Certification MAR 2026 - MAR 2029
• AWS Academy Graduate – Cloud Foundations – Training DEC 2024
• OSHA 10 Construction Safety and Health JAN 2021
• Vantage Clear - MediClear Exam FEB 2026 – FEB 2027 Work Experience
Repair Technician - uBreakIfix by Asurion APRIL 2026 – CURRENT JOB
• Diagnosed, repaired, and tested a wide range of devices, including iPhones, Samsung smartphones, laptops, tablets, and desktop computers, performing hardware replacements and software troubleshooting.
• Utilized Samsung Engineer Portal access and Apple AST 2 diagnostics to perform manufacturer-authorized repairs and quality assurance testing in accordance with company and vendor standards.
• Managed front desk operations by checking in customer devices, documenting repair requests, providing technical support, and recommending protection plans and service solutions. APSU Registrar’s Office – Student Assistant AUG 2023 – DEC 2025
• Developed automation scripts and macros to streamline data inquiries and improve accuracy through built-in error- checking logic.
• Organized and maintained physical and digital student records to ensure accurate, secure, and accessible documentation.
• Provided front-line customer service by addressing student inquiries regarding academic records and institutional processes.
Projects
AWS Server & High-Performance Streaming Service (Cloud Computing CSCI: 4018)
• Designed a high-performance application-streaming service using AWS EC2, allowing remote users to launch and run applications through a cloud-hosted environment.
• Replicated the cloud setup on a self-hosted local server to provide low latency streaming capabilities to additional users.
• Implemented a secure, private VPN solution enabling encrypted communication exclusively between authorized users and the host system.
Freelancer for Custom High End Compute Devices
• Designed and assembled custom desktops computers tailored to client requirements, including gaming, productivity, and general-use systems.
• Selected and integrated compatible hardware components, including CPUs, GPUs, motherboards, memory, storage devices, cooling solutions, and power supplies.
• • Installed and configured Windows, device drivers, BIOS settings, and software applications to ensure system stability and optimal performance.
Cybersecurity Threat Detection Project (Splunk)
• Developed and executed Splunk searches, filters, and queries to detect suspicious activity, unauthorized access attempts, and intrusion events.
• Investigated log data to correlate events, validate findings, and document intrusion indicators for incident analysis and reporting
Skills
Hard Skills: Java, Python, SQL, AWS - EC2, C#, C++, Linux, Azure, MySQL, HTML Cybersecurity Tools: Wireshark, Nmap, Packet Tracer, XAMAPP, Splunk