Dynamic Communicator with Strong Typing Skills

PROFILE

Seeking to be an "addition" to any company while enhancing my skillset.

My educational, professional, and life experiences developed my talent to communicate, multi-task, sell, create digital/written content, budget, problem-solve, research, organize, and have great attention to detail. What I don’t know I will learn. When I don’t understand I will ask. I lead under demanding circumstances, and I accept logical criticism with appreciation.

Being a broadcast communications major my first time in college, expanded my literacy and vocabulary. Being a music production major my second time in college, expanded my creativity. Being a real estate student, increased my entrepreneurship edge, and owning my own business for several years put me in a position to wear all department hats at the same time (marketing, social media management, budgeting, design, photography, website creation, intellectual property, newsletter, prize/product giveaways, business networking - which led me to the WEARABLE ART GALA in Santa Monica, CA, and continues to open me up to more possibilities). I’m a personable individual who prides myself on being a hard worker, extremely creative where I’m always willing to think outside the box, while exploring new innovation and delivering inspiration through my work. EDUCATION

THE LOS ANGELES FILM SCHOOL, LOS ANGELES, CA

MUSIC PRODUCTION, SCIENCE DEGREE, 2022

KEY REALTY, LAS VEGAS, NV, LOS ANGELES, CA

REAL ESTATE, LICENSE, 2018 AND 2022

KEAN UNIVERSITY, UNION, NEW JERSEY

BROADCAST COMMUNICATIONS, BACHELORS DEGREE, 2004

(Delta Sigma Theta Scholarship Recipient)

Los Angeles, CA 90028 805-***-****

SHANDA ARMSTRONG

EXPERIENCE

FRONT DESK ASSOCIATE, FINE HOSPITALITY, NEWBURY

PARK, CA — 2023-2025

First point of contact for motel vendors, maintenance, contractors, housekeeping, management, and the owner. Delegated daily housekeeping schedules and tasks - while replenishing cleaning supplies, customer service regarding phones, computer assignments for check-ins, checkouts, room comfortability, refunds and/or room extensions, and touristic activities for new guests and in-house guests, room rental sales for 73-unit property, property tours for potential guests, light lobby cleanup, handled cash drawer, built relationships with guests and increased referrals REAL ESTATE AGENT, TRULINE REALTY, LOS ANGELES, CA — 2023-PRESENT

Property Sales, Open Houses, Home Staging Consultation, Marketing/ Advertisement, Social Media Management, Prospecting for Clientele, Newsletter, Cold Calling, Networking Events

OWNER/CEO, HONEY CHILD’S CANDLES, LAS VEGAS, NV —

2015-2020

Brand builder, Marketing/Advertisement of Products, Online E-commerce for Products, Social Media Management, Photography, Videography, Content Creation for Products, Sales of Products, Monthly Budgets, Shipping/Receiving, Handcrafted Products, Sold Products in Three Stores, Google Analytics, IP, Microsoft Word, PowerPoint, Canva, Marketplace, Monthly Newsletter, Blogs, Website Creation, PayPal

BARISTA/ASSISTANT MANAGER, STARBUCKS, LAS VEGAS, NV NEWBURY PARK, SANTA MONICA, MALIBU CA —

2022-2025, 2014-2016

Assistant Manager/Barista; Led a Team of 10 with Daily Store Tasks, Replenished Inventory, Changed Store Marketing Displays for New Seasons/Products/ Merchandise, Second place in Barista Master National Competition, Barista Master Certified, Handled Cash Drawer, Trained New Partners, Handcrafted Beverages, Warmed Food, Drive Thru Assistance, Sold Merchandise, Assisted Manager REMOTE CUSTOMER SUPPORT/RETENTION/TECHNICAL

AGENT, SITEL/DIRECTV, LAS VEGAS, NV —

2010-2013

Remote Excellent Customer Service, Technical Support for DTV Equipment, Scheduled Technicians House Calls, Took payments/Setup Payment Arrangements/ Refunds for Billing Department, Strong Sales of DTV Cable Channels and Equipment, Retention to Coerce Customers to stay with the company MEDIA SUPPORT/PROJECT COORDINATOR, FORMERLY

CUSTOMFLIX (CREATESPACE), SANTA CRUZ, CA —

2006-2008

Project Coordinator for an Artistic Company, Worked with Artists to Brand Media CD/Video Projects, Heavy Photoshop Software Editing for Cover Art, Heavy Email Communication, Handled Databases to Upload Artwork for Editing Process, Prospected for New Artists

ON-AIR PERSONALITY, 1300 WIMG AM, TRENTON, NJ —

2005-2006

Music and Talk On-Air Personality, Wrote On-Air Scripts, Prospected for On-Air Sponsors, Created Music Selection, Worked Radio Digital Board/Equipment, Networking Events

FILM/VIDEO COORDINATOR, ABC NEWS, NEW YORK —

2005-2006

Coordinated Video (B-Roll) Shipments to Departments, Organized Video Library, Scanning Process for B-Roll, Recommended B-Roll to Producers for Night Shows, Collected Video from Producers, Ingest (Recorded Live Satellite Feeds Internationally for World Coverage), Edited Articles for the New York Times INTERN PROGRAM, SONY & BMG ENT., COLUMBIA RECORDS, PUBLICITY/VIDEO DEPARTMENTS, NEW YORK, NY —

2004-2005

Recorded/Uploaded Artist Video Via BETA/VHS, Trained Interns, Production Assistant for Various Sony Artists/Video Shoots, Created Artist Press Kit Packets for Media Coverage, Edited Artist Video Treatments, Videography for Artists in A&R/ Showcases, Created Expense Reports, Booked Hotel/Flight Reservations for SONY Publicists/Artists, Handled Artists Fan Clubs (Responding to letters, mailing off memorabilia), Heavy phone and Email Communication

SKILLS

Marketing, Website Creation, Content Creation, Social Media Management, E- commerce, Microsoft Word, Videography, Blogging/Vlogging, WordPress, Canva, Creative Market, Music Producer, Composer, Song Writer, Singer, IP (trademarks, patents), Product Design, Newsletter, Photography, Podcast, Brand Building, Voiceovers, PEOPLE PERSON

REFERENCES

Available Upon Request

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