Senior Office Manager and Executive Assistant

Karen Young

Senior Office Manager Executive Assistant Operations Coordinator

*********@*****.*** 916-***-****

Professional Summary

Senior Office Manager, Executive Assistant, and Operations Coordinator with 30 years of experience supporting executives, office operations, payroll administration, contract administration, invoicing, project coordination, and employee onboarding. Proven success managing confidential information, streamlining administrative processes, coordinating cross-functional operations, and supporting organizational growth through acquisitions, leadership transitions, and high-volume project environments. Recognized for executive support, calendar management, meeting coordination, financial reporting, records management, and process improvement.

Core Competencies

• Office Operations Management

• Executive Support and Administrative Support

• Calendar Management and Meeting Coordination

• Payroll Administration and Timekeeping

• Accounts Receivable, Accounts Payable, and Invoice Processing

• Contract Administration and Subcontractor Management

• HR Administration, Onboarding, and Employee Records

• Financial Reporting and Revenue Accruals

• Records Management, Document Control, and Compliance

• Project Coordination and Cross-Functional Collaboration

• Process Improvement, Policy Development, and Procedure Documentation Tools & Technologies

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), QuickBooks, O360 Timekeeping, DocuSign, WorkBright

Professional Experience

Senior Office Manager

Speridian Technologies, LLC – Public Sector Services (PSS) Division Albuquerque, NM

(Remote)

Jul 2020 – Apr 2026

• Led back-office operations for a rapidly growing Public Sector Services division that tripled in size over six years.

• Provided executive support to a five-member leadership team, including administrative support, calendar coordination, meeting scheduling, and communications support.

• Supported post-acquisition leadership transition and the merger of two divisions, helping maintain business continuity during organizational change.

• Served as project coordinator for 40+ active projects, managing project setup, resource coordination, invoicing, and revenue accrual tracking.

• Administered semi-monthly payroll for 60+ employees and monthly subcontractor payroll for 50+ contractors, ensuring accuracy, timeliness, and compliance.

• Prepared, executed, and maintained subcontractor agreements and amendments; coordinated contractor onboarding, documentation, and billing review.

• Ensured timely submission of timesheets, time-and-materials invoices, and delivery-based project accruals prior to month-end close.

• Prepared monthly financial reports and operational reports for leadership and account managers to support decision-making and account oversight.

• Reviewed and approved employee expense reports and coordinated payroll reimbursements.

• Created and improved administrative processes, checklists, and workflow systems to increase efficiency and consistency.

• Prepared, edited, and maintained business documents, presentations, spreadsheets, and operational records.

• Maintained a centralized contracts library and document control system for contract records management.

• Coordinated quarterly all-hands meetings, including calendar management, invite tracking, agenda preparation, and conference room scheduling.

• Maintained performance appraisal tracking and executed Variable Compensation Plans through DocuSign.

• Served as the division’s primary point of contact for employees and contractors, providing responsive support and professional communication.

• Protected confidential personnel records and sensitive business information in compliance with internal requirements.

• Submitted required quarterly reports to state agencies for public sector contract vehicles and empanelment.

Office Manager / Executive Assistant

Business Advantage Consulting Gold River, CA (Remote) Jan 2009 – Jun 2020

• Provided executive support to the Owner/COO while managing daily office operations for a business management and IT consulting firm.

• Supported a smooth acquisition transition when Business Advantage was acquired by Speridian Technologies in July 2020.

• Managed full-cycle accounts receivable, accounts payable, invoice processing, and payroll administration using QuickBooks.

• Maintained corporate governance records, legal compliance documentation, and business insurance policies.

• Led HR administration, including employee onboarding, open enrollment, employee records management, and personnel file maintenance.

• Developed, documented, and maintained company policies and procedures to support consistency and compliance.

• Prepared, executed, and maintained subcontractor agreements and coordinated contractor onboarding activities.

• Managed internal systems and records, including the employee portal, PMO library, HR files, and resume database.

Executive Assistant

Capital Christian Center Sacramento, CA

Mar 1998 – Jan 2009

• Provided high-level executive support to the CEO, including calendar management, scheduling, and travel coordination.

• Prepared board meeting agendas, coordinated materials, and recorded minutes for Board of Directors meetings.

• Supported fundraising initiatives, strategic planning events, conferences, and annual retreats through meeting and event coordination.

• Managed confidential communications and correspondence with internal and external stakeholders.

• Edited and prepared weekly communications for print publication and organizational distribution.

Administrative Assistant

Capital Christian Center Sacramento, CA

Dec 1992 – Feb 1998

• Provided administrative support to multiple departments and staff members in a fast-paced office environment.

• Coordinated facilities scheduling and departmental calendars to support daily operations.

• Implemented and maintained an organized library filing system to improve records management and document retrieval.

Certifications

Certified Administrative Professional (CAP), IAAP — 2016 Education

Bethany Bible College Scotts Valley, CA

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