Remote Customer Support Specialist
Resume:
Chelsie Caudill
*** *. ****** **** ** Apt ****, Lexington, KY 40509
***************@*****.***
Remote-Ready
Professional Summary
Reliable and professional customer service-focused individual with experience managing high-volume calls, scheduling, and client communication. Skilled at working independently in remote environments, using digital tools for organization and problem-solving. Strong communicator with a commitment to providing excellent customer experiences and supporting team goals.
Remote & Customer Service Skills
Remote Work Adaptability & Self-Management
Customer Support & Problem Resolution
High-Volume Call Handling
Appointment Scheduling & Calendar Management
Data Entry & Record Keeping
Written & Verbal Communication
Team Collaboration & Independent Work
Professional Experience
Seasonal Telephone Receptionist – Darlene Sallie Tax Preparation, Lexington, KY
2015 – 2017
Handled large volumes of client calls during peak seasons with professionalism and accuracy.
Scheduled client appointments and managed digital calendars.
Collected and verified client information to ensure correct processing.
Maintained confidentiality of sensitive financial and personal information.
Assisted with administrative tasks including document organization and filing.
Self-Employed Housekeeper, Lexington, KY
02/2018 – 01/2024
Maintained high standards of cleanliness and organization across multiple client sites.
Managed schedules and tasks independently, demonstrating strong time management skills.
Built trust with clients through reliability, discretion, and consistent performance.
Custodial Technician – Vestis, Lexington, KY
09/2024 – 08/2025
Contributed to organized and efficient work environments through routine maintenance.
Collaborated with team members to complete tasks safely and on schedule.
Packing and Processing Associate – More Than a Bakery, Versailles, KY
09/2025 – 01/2026
Ensured product quality and proper labeling in a fast-paced production environment.
Coordinated effectively with team members to meet deadlines.
Education
Post University – Online
Bachelor of Science in Computer Science & Cybersecurity, Expected April 2029
Jobs for Life, Lexington, KY – August 2024
Completed job readiness training emphasizing workplace professionalism, communication, and teamwork.
Contact this candidate