DEANNA ALLEN, CCA
Princeton, TX • 949-***-**** • ******.*.*****@*****.***
www.linkedin.com/in/deanna-allen-05910920a/
SUMMARY
Certified Health Information Management professional with hands-on experience in Release of Information, EHR systems, and HIPAA compliance. Proven ability to manage patient records securely and accurately, ensuring prompt and professional service delivery. Passionate about data accuracy and privacy in healthcare.
SKILLS
Release of Information • Electronic Health Records (EHRs) • HIPAA & Patient Privacy Compliance • ICD-10 – PCS; CPT, HCPCS and CM knowledge • Medical Records Processing • Customer Service in Healthcare Settings • Insurance Verification & Authorizations • State and Federal Regulations • Abstracting • Patient Services • Critical Thinking and Problem Solving • Scheduling & Calendar Management • Billing and Claims • Records Management • Medical Terminology, Anatomy and Physiology • Professional Business Communication • Quality Control • Microsoft Office Suite
EDUCATION
Bryan University Tempe, AZ
Associate’s degree, Health Information Management 06/2024
Medical Billing and Coding Certificate 09/2022
Kingdom of Christ University Irvine, CA
Bachelor’s Religious Studies 06/2012
EXPERIENCE
Optum/ United Health Group Princeton, TX
Risk Adjustment Medical Coder 8/2025- present
Abstract medical diagnosis from patient charts to assign accurate ICD 10 codes.
Maintain patient confidentiality
Maintain a 90% accuracy rate in coding
Work through patients' charts ranging from 2 pages to 7,500 pages
Princeton Family Eye Princeton, TX
Optometrist Office Reception 10/2023-8/2025
Process medical record requests, ensuring accuracy and HIPAA compliance during transmission to other providers.
Utilize EHR to manage and update over 1,000 patient records with zero data errors confirmed through audits.
Coordinate Release of Information securely via encrypted channels including email, fax, and internal messaging systems.
Verify insurance coverage and obtain pre-authorizations to support continuity of care and timely treatments.
Handle confidential data daily while interacting with patients, medical professionals, and insurers.
Seaport Marine Irvine, CA
Remote Advanced Marketing Associate 11/ 2015-present
•Excelled in a fully remote environment for over 8 years, demonstrating reliability, communication, and data accuracy in independent work settings.
•Used advanced data management tools and maintained over 40,000 contact records with <1% error margin.
•Keeping updated contact information within the database ensures that effective outreach when contacting the clients will be seamless.
•Placed 75-100 outbound cold calls to build leads and establish relationships with potential clients and build leads to solicit business.
CERTIFICATIONS
CCA (Certified Coding Associate) AHIMA Membership 3M Encoder