Operations & Administrative Leader with 15+ Years Experience
Resume:
Contact: Summer Cherry
Phone: 850-***-****
*******.******@*****.***
Unit 1
Panama City, FL 32409
PROFESSIONAL SUMMARY
Detail-oriented operations and administrative professional with 15+ years of experience supporting RV, automotive, fleet management, customer service, and business office operations. Proven ability to coordinate complex processes, manage vendor relationships, maintain accurate records, and deliver exceptional customer support. Recognized for strong organizational skills, attention to detail, problem-solving abilities, and a commitment to operational excellence.
CORE COMPETENCIES
* Operations Coordination
* OEM Parts Management
* Inventory Control
* Vendor Relations
* Customer Service
* Fleet Management
* Title Processing
* Dealer & Commercial Accounts
* Administrative Support
* Team Leadership
* Process Improvement
* Data Entry & Documentation
* Microsoft Office Suite
* Scheduling & Logistics
PROFESSIONAL EXPERIENCE
RV CONNECTIONS
OEM Parts Coordinator January 2024 – Present
* Coordinate OEM parts procurement and tracking for RV service and repair operations.
* Manage vendor relationships to ensure timely ordering and delivery of parts.
* Resolve parts shortages, shipping discrepancies, and warranty-related issues.
* Maintain accurate inventory and documentation records.
* Collaborate with service, warranty, and management teams to improve operational efficiency.
ED VOYLES AUTOMOTIVE GROUP
Business Office Specialist November 2022 – May 2023
* Supported daily dealership business office operations.
* Processed vehicle documentation and maintained compliance standards.
* Assisted with customer account management and administrative reporting.
* Ensured accuracy of financial and vehicle records.
COMFORT SUITES
Night Auditor August 2022 – November 2022
* Managed overnight hotel operations and guest services.
* Reconciled daily financial transactions and prepared audit reports.
* Maintained accurate records while providing exceptional customer service.
MANHEIM
Client Service Coordinator II August 2018 – October 2021
* Served as primary point of contact for dealer and commercial accounts.
* Coordinated transportation, vehicle processing, and account services.
* Resolved customer concerns while maintaining strong client relationships.
* Supported operational processes to ensure efficient auction and vehicle flow.
SOUTHTOWN MOTORS
Title Clerk May 2017 – August 2018
* Processed vehicle titles, registrations, and related documentation.
* Ensured compliance with state and federal regulations.
* Maintained accurate dealership records and filing systems.
* Assisted customers and internal departments with title-related inquiries.
ENTERPRISE FLEET MANAGEMENT
Fleet Coordinator September 2011 – July 2013
* Coordinated vehicle orders, deliveries, and fleet-related services.
* Served as a resource for commercial fleet customers.
* Managed documentation, customer requests, and vehicle transactions.
* Supported sales and operational teams to ensure customer satisfaction.
ADDITIONAL EXPERIENCE
Team Manager — Young’s Plant Farm
Front Office Manager — RE/MAX
Administrative Assistant — Robert Half / OfficeTeam
Receptionist / Administrative Assistant — Parrot Construction
Receptionist — Carpet Care
Sales Associate / Cashier — Sam’s Club
Temporary Receptionist — Keller Interiors
EDUCATION
UNIVERSITY OF PHOENIX
Associate Degree
Criminal Justice / Business Administration
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