Detail-Oriented Contract & Data Specialist

Daryl Ann O'Connell

Mesa, AZ • 480-***-**** • ********@*****.***

Professional Summary

Detail-oriented professional with 18+ years of experience in contract administration, customer service, collections, office operations, and financial processing. Skilled in managing client communications, contract activation and deactivation, documentation, bookkeeping, and vendor relations. Recognized for strong communication skills, accuracy, multitasking abilities, and proficiency in Microsoft Office 365 and Google Workspace. Core Skills

• Contract Administration

• Client & Vendor Relations

• Customer Service

• Accounts Receivable & Payable

• Documentation & Records Management

• Inventory & Logistics Coordination

• Data Entry & Database Management

• Inbound & Outbound Communications

• Contract Review & Processing

• Microsoft Office 365

• Google Workspace

• Multitasking & Problem Solving

• Team Collaboration

• Detail-Oriented & Organized

Professional Experience

CNA National — Contract Analyst II

June 2022 – May 2026

• Manage high-volume inbound and outbound customer and client communications.

• Review, activate, and deactivate contracts while ensuring accuracy and compliance.

• Provide contract status updates, notifications, and payment verification.

• Perform detailed and accurate data entry and documentation management.

• Communicate regularly with customers, dealerships, vendors, and lenders to resolve issues and provide support.

Loomis Armored — Processor

April 2020 – April 2022

• Processed and verified large cash deposits with a high level of accuracy.

• Balanced and verified vault deposits at the end of each shift.

• Maintained confidential customer and client financial information.

• Collaborated with federal agencies while following strict security procedures and compliance standards.

Tri-City Property Management Services — Collections & Foreclosure Department

September 2005 – September 2020

• Prepared and monitored foreclosure documentation and related paperwork.

• Managed multi-line phone systems and provided professional customer service.

• Coordinated with contractors, suppliers, vendors, clients, and homeowners.

• Recorded and filed legal and property documents with the County Recorder’s Office.

• Managed bookkeeping functions including accounts receivable, accounts payable, deposits, and financial records.

Continental Carriage — Office Supervisor

March 2002 – June 2005

• Coordinated dispatching and scheduling operations.

• Managed bookkeeping and office administrative functions.

• Organized inventory and maintained office materials and supplies.

• Trained and onboarded new employees.

• Handled high-volume outbound communications and appointment scheduling. Education

High School Diploma

San Dieguito Academy — Graduated May 1999

Mesa Community College

Mesa Community College — General Coursework, 2005

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