Aspiring Data Analyst with IT & Leadership Experience

Contact

***********.*****@*****.***

www.linkedin.com/in/joshua-

prior-38a256140 (LinkedIn)

sites.google.com/view/joshua-prior-

portfolio/home (Portfolio)

Top Skills

Team Leadership

Frying

Cooking

Certifications

Google Data Analytics Certificate

Joshua Prior

Looking for new opportunities

Lithonia, Georgia, United States

Summary

As an individual with a passion for data analysis, I possess excellent interpersonal, communication, and relationship-building skills. My ability to actively listen to customers, persuasively communicate solutions, and diligently follow through on their needs has proven to be a valuable asset in my experience troubleshooting and repairing software and hardware issues. I have a talent for analytical problem- solving and explaining complex concepts in terms that are easily understood by clients, and I am proficient in a range of software tools including Windows 8/10, I am trained on data entry, manipulation, and visualization. With my excellent mathematical skills and data- driven decision-making abilities, always eager to accomplish my tasks.

Experience

GPM Investments, LLC

Store Team Lead

June 2024 - December 2024 (7 months)

Michigan, United States

Speedway

Store Associate

October 2023 - May 2024 (8 months)

Indiana, United States

Burger King

Restaurant Crew Member

October 2023 - May 2024 (8 months)

Indiana, United States

Fusion Connect

Access Tier 1 Technician

October 2021 - January 2022 (4 months)

United States (Remote)

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-Respond to customer e-mails, phone calls, and chats in a timely manner

-Address voice and data issues and work with other teams to drive resolution

-Troubleshoot customer connectivity issues

-Coordinate with other departments to diagnose and fix site issues Best Buy

Geek Squad Advanced Repair Agent

December 2020 - February 2021 (3 months)

Macon, Georgia, United States

I installed, evaluated, detected, and troubleshooted different types of issues affecting computer systems, cellular devices, home theater equipment and/or etc.

US Air Force Reserve

Air Transportation Journyman

July 2014 - July 2020 (6 years 1 month)

Marietta, Georgia, United States

• Inspect cargo and mail for airlift to verify eligibility and proper documentation, packaging, and

marking.

• Determine quantity and type of cargo to be loaded according to allowable aircraft cabin load,

select and palletize loads.

• Coordinate with air transportation clearance authority on diversion of cargo.

• Load and unload aircraft using materials handling and loading equipment.

• Check cargo against manifests, annotate overage, shortage, or damage.

• Prepare and maintain forms for passenger travel, weight and balance records.

• Requisition, store, and issue expendable and non-expendable items for use on aircraft.

• Review travel authorizations for validity and accuracy and check in passengers and baggage.

NAVEX Global

Senior Data Entry Specialist

October 2017 - April 2020 (2 years 7 months)

Georgia, United States

• Found and retrieved information from files in response to requests from authorized users.

• Read source documents and entered data.

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• Compiled, sorted and verified the accuracy of data.

• Compared data with source documents.

• Located and corrected data entry errors.

• Maintain customer confidence and protect operations by keeping information secure and

confidential

• Analyzed client information throughout the data entry process to ensure attention to every

detail is maintained.

• Responsible for quality of data being entered in as well as maintaining an appropriate quantity

of completed files daily to ensure customer satisfaction is achieved Education

University of Phoenix

Bachelor of Science - BS, Data Science · (November 2024 - December 2027) Page 3 of 3

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