Administrative Support & IT Helpdesk (NHS Intern)
Resume:
Keiron Appleby
* ******** ******* ********* **** Tyne NE15 8JQ
*********@*****.***
Personal profile
I am currently completing a year long internship based in the NHS. This programme involves undertaking several placements in different areas to enable me to be employment ready. I am also completing an employability qualification and completing my Maths and English qualifications. I have gained experience in customer service, materials management and IT support. I have also previously worked in a community pharmacy. I am keen to secure a role where I am providing a service to the public and am able to put my skills and experience into practice. I am a motivated and diligent individual, I am known for my friendly disposition, excellent attendance record and strong work ethic.
Employment and Work experience
IT Support Assistant
Newcastle Hospitals NHS Trust
March 2026- current (internship placement)
Main duties:
Updating patient records and checking accuracy of data Supporting end users with installations and remedies for IT issues. Delivering IT stock to wards and departments
Advising end users providing technical support
Maintaining software and data management
Theatre Stores Assistant
Newcastle Hospitals NHS Trust
September 2025- February 2026 (internship placement) Main duties:
Receipt of medical equipment orders
Checking stock levels
Put stock away in the correct place
Ensuring stock level are recorded on the system
Transferable Skills and Experience gained through my internship I have gained a thorough understanding of NHS-specific systems and administrative processes, including stock management and order tracking. I have developed strong customer service skills and maintained a professional approach when interacting with various hospital departments. I have demonstrated excellent time management skills by meeting stock and delivery targets while ensuring accuracy in stock levels and order receipt. Collaborated effectively with colleagues from different departments, gaining valuable experience in a healthcare setting. Pharmacy Assistant
Throckley Chemist -Newcastle upon Tyne
May 2024 to September 2024
Main duties
Supporting the daily operation of a busy community pharmacy Assisting customers with prescriptions and over-the-counter medicines in a friendly and professional manner maintain their confidentiality Managing and rotating stock levels ensuring shelves were well presented Rotating products and checking expiry dates
Handling incoming deliveries, accurately storing medication Answering phone calls to help with customer enquiries. Working closely with the pharmacist, I assisted in preparing and labelling prescriptions.
Maintaining a clean and safe working environment
Education and qualifications
Choices College NHS England September 2025 – July 2026 NCFE employability skills award Level 1 - pending
Maths Functional skills Level 1 - pending
English Functional skills level 1 -pending
Studio West
September 2021 – July 2025
Health and social care – Level 1
Art & design – GCSE 5
Certifications
• First Aid Certificate
• Food Safety Level 2 Certificate
Interests
I enjoy playing golf and often play at the weekend. I like spending time with family and experiencing different places to eat.
In my spare time I like coding and running my own website. I also have my own radio station.
Referees
Available on request.
Contact this candidate