Experienced Records and Compliance Specialist with Project Flexibility

GLORIA MIKELSON

Torrance, CA ***** · 310-***-****

******.********@*****.*** · LinkedIn Profile: https://www.linkedin.com/in/gloria-mikelson-b870949 Would like to do more project-based work where I can make my own schedule so I am still available for my daughter and our family friends who would need assistance in before and after school pickups and drop-offs. EXPERIENCE

DIRECTV/AT&T 4/2001 – 12/2020

SR. COMPLIANCE ANALYST 6/2015-12/2020

− Manage the Corporate Records program and assist business units with their questions regarding their records, manage updates to the AT&T Global Retention Schedule through the years.

− Manage the Iron Mountain offsite storage relationship contract by verifying our pricing is in concurrence with the purchasing contract and pricing. Manage the annual controls for the inactive storage process and users who can access the Iron Mountain portal to send inactive records to storage. Manage the annual destruction process of corporate records as they pertain to the Company Retention Schedule.

− Maintain the RIM Homepage website to ensure is working properly and to maintain our interactive Records Management tool was working properly.

− Assist with any special projects that would arise with in the various business units throughout the Company as needed.

RECORDS SPECIALIST 2/2015-6/2015

− Oversee the day-to-day activities records maintenance and retention to meet business and compliance requirements for both state and federal laws and regulations. By informing management of these new laws and regulations regarding retention and disposition then triggers the need to update the retention schedule to reflect the new rules that would pertain to our business requirements of maintaining records.

− Research and analysis (technical, regulatory and system)

− Communicate and train business units on records management standards and processing including lifecycle- handling, indexing, filing, off-site storage, retrieval/lending of records, destruction of records.

− Develop and provide RIM training documentation and programs company-wide by empower others through leadership and training to maximize the potential of the RIM professional and create a positive work environment.

SR. RECORDS COORDINATOR 7/2007-2/2015

− Manage & coordinate paper and electronic records management policies and procedures for the Company.

− To make sure we are following Sarbanes-Oxley Act.

− Maintains, audit, coordinate the work necessary to ensure the development, implementation and oversight of the Corporate Records Retention Policy and Program.

− Oversee the day-to-day activities records maintenance & retention to emit business and compliance requirements for both state and federal laws.

EXECUTIVE ASSISTANT 8/2000-6/2007

− Supported several different Vice Presidents, Directors, and Managers.

− Process invoices from different vendors for the Facilities Department, Procurement Department, Security Department, Corporate Real Estate, SHEA, and Administration for payment.

− Create purchase requisitions for the many different departments.

− Schedule meetings

− Filter phone calls to the appropriate areas

2

− Book travel for the departments that I was supporting and processing expense reports for travel reimbursements.

EDUCATION

DECEMBER 2012

RECORDS & INFORMATION MANAGEMENT CERTIFICATE, CHIPPEWA VALLEY TECHNICAL COLLEGE JUNE 2000

LIBERAL ARTS, OREGON STATE UNIVERSITY

SKILLS

• Word

• Excel

• PowerPoint

• Outlook

• SAP

• Access Database

• Publisher

•

ACTIVITIES

Currently, I have been loving sewing again. I have been making reversible masks for folks to wear during these unprecedented times. I have also volunteered as a coach for AYSO Soccer. I am certified in First Aid & CPR.

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