Heather L. Romance
Lackawaxen, PA (Remote)
********@***.*** 570-***-****
Professional Summary
Results-driven Sales Coordinator and Data Entry professional with proven success managing high- volume financial and census data with exceptional accuracy. Experienced in processing 50–75 rec- ords weekly while maintaining a consistently low error rate and ensuring data integrity across Ex- cel and CRM systems, including Salesforce. Known for improving workflows, maintaining clean data, and supporting cross-functional teams.
Core Skills
High-Volume Data Entry (50–75 records/week)
Data Accuracy & Validation (Low Error Rate)
CRM Management (Salesforce)
Financial Data Management & Reporting
Excel Data Analysis (VLOOKUP, formulas, reporting)
Data Entry & Record Maintenance
Process Improvement & Workflow Efficiency
Administrative Coordination & Support
Professional Experience
Sales Coordinator
ExtensisHR PEO Woodbridge, NJ May 2022 – Present
Process and manage 50–75 financial and census records weekly with a consistently low error rate, ensuring data accuracy and compliance
Maintain and update records in CRM systems (Salesforce) and Excel, ensuring data is clean, organized, and reliable
Perform detailed data validation and quality checks, reducing discrepancies and minimiz- ing rework
Prepare proposal documents, order forms, and supporting documentation for internal and client use
Support Sales Managers by delivering accurate, timely reports, contributing to improved turnaround times
Manage financial-related data and maintain accurate documentation and reporting stand- ards
Identify workflow improvements that increase efficiency and streamline data processing
Collaborate cross-functionally to resolve data issues and maintain productivity
Assist in onboarding and training team members, improving team consistency and data ac- curacy
Administrative / Operations Experience
Performed high-volume data entry while maintaining accurate financial and operational records
Processed payments, deposits, and payroll with strong attention to detail
Coordinated scheduling and administrative workflows to improve efficiency
Maintained organized filing systems, improving data accessibility and retrieval time
Provided professional client communication via multi-line phone systems Key Achievements
Managed a high-volume workload (50–75 records per week) with a consistently low er- ror rate
Improved data quality and efficiency through CRM accuracy and validation practices
Recognized as a reliable team resource for data integrity and problem-solving
Consistently met deadlines while maintaining high accuracy and quality standards Education
High School Diploma