Detail-Oriented Technical Writer and Trainer

**DARYL HUMPHREYS**

Fillmore, UT • 435-***-**** • [**************@*****.***](mailto:**************@*****.***)

### **PROFESSIONAL SUMMARY**

Detail-oriented and adaptable professional with experience in technical writing, SOP development, and training support. Skilled at translating complex processes into clear, user-friendly documentation and training materials that improve efficiency and consistency. Strong background in operations, customer service, and team support, with a proven ability to stay organized, communicate effectively, and contribute in fast-paced environments.

### **SKILLS**

* Technical Writing & Documentation

* SOP Development & Process Improvement

* Training & Onboarding Support

* Data Entry & Administrative Support

* Communication & Collaboration

* Attention to Detail

* Microsoft Office / Google Workspace

* Time Management & Organization

### **PROFESSIONAL EXPERIENCE**

**Production Clerk/Technical writer**

[Great Lakes Cheese] • [December, 2024 – Present]

* Develop and maintain Standard Operating Procedures (SOPs) to improve workflow consistency and efficiency

* Create clear training materials and documentation for onboarding and ongoing employee development

* Translate complex processes into easy-to-understand instructions for team members

* Collaborate with internal teams to identify process gaps and improve documentation accuracy

* Train employees on procedures, systems, and best practices

* Update documentation regularly to reflect operational and procedural changes

**Security Officer**

Allied Universal • September 2019 – Present

* Monitor facility operations and security systems to ensure safety and compliance

* Maintain detailed and accurate reports of daily activities and incidents

* Respond quickly and effectively to situations requiring attention and sound judgment

* Demonstrate strong attention to detail and ability to follow established procedures

**Adventure Guide**

Maverik • May 2019 – June 2019

* Delivered high-quality customer service in a fast-paced environment

* Handled transactions accurately and efficiently

* Maintained organized and clean work areas

**Floor Associate**

Walmart • June 2014 – March 2016

* Assisted customers with product inquiries and recommendations

* Maintained inventory, stocked shelves, and ensured store organization

* Supported team operations to improve customer satisfaction

**Roving Kitchen Manager**

WCSD • January 2011 – January 2012

* Managed operations across multiple locations, including staff and inventory

* Ensured compliance with health and safety standards

* Coordinated daily workflows and improved operational efficiency

**Nutritional Aide**

WCSD • November 2010 – January 2011

* Prepared and served meals while maintaining sanitation standards

* Assisted with inventory and kitchen organization

* Provided support to staff and students in a fast-paced environment

### **EDUCATION**

**Associate of Science, Business Management (In Progress)**

College of Eastern Idaho

**Associate of Science, Business Management**

Anthem College Online (Closed)

High School Diploma

North Valleys High School

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