Operations & People Leader, 15+ Years Experience

Angeliqa (Angel) Bridgett

510-***-**** ****************@*****.***

COVER LETTER

Dear Hiring Manager,

I am excited to apply for this opportunity and bring over 15 years of experience in people operations, HR administration, and business operations within software, technology, and higher education environments. Throughout my career, I have supported cross-functional teams by leading recruiting and onboarding initiatives, managing employee relations and operational processes, coordinating budgets, and improving organizational workflows. Most recently at Coreshell Technologies, I managed HR planning and day-to-day operations while supporting employee engagement, performance management, and company-wide operational initiatives that strengthened both culture and efficiency.

My background includes leadership experience supporting enterprise teams at Google through Milestone Technologies, operations management at Advent Software, and employee-focused work within nonprofit and educational organizations. I am highly skilled in collaborating across departments, solving operational challenges, and implementing systems that improve productivity and employee experience. With strong communication skills, attention to detail, and proficiency in platforms including Salesforce, Oracle, ADP, and G Suite, I am confident in my ability to make a positive contribution to your organization and support its continued growth and success. Thank You,

Angeliqa (Angel) Bridgett

Angeliqa (Angel) Bridgett

510-***-**** ****************@*****.***

Professional Objective:

Operational excellence strategy leader in software and technology companies, with a passion to also support nonprofits and civil society programs to strengthen our communities. Skills: G Suite, Microsoft Office, Salesforce, Oracle, ADP, Concur, Box,GoToMeeting, Adobe, iCIMS, OpenHire, Jobvite, WebEx/Zoom

Experience:

Coreshell Technologies _ San Leandro, CA_ HR & Operations Administrator - 40 hrs/per week_ October 2021 – January 2026

Managed professional HR operations including recruitment, onboarding, employee relations, workforce planning, performance management, and policy administration for a growing organization. Conducted job analysis activities by developing and refining job descriptions, evaluating organizational staffing needs, supporting compensation and budget tracking processes, and administering employment-related procedures throughout the hiring lifecycle. Supported leave tracking, employee accommodations, compliance initiatives, and interpretation of HR policies while partnering with leadership on organizational effectiveness and operational planning. Mills College _ Oakland, CA_ HR Assistant - 40 hrs/per week_ April 2019 – October 2021 Provided professional human resources support within a public sector higher education environment by coordinating recruitment, onboarding, personnel transactions, employee records management, and HR process administration. Assisted with employment assessments, job posting administration, candidate screening coordination, and employee status changes while maintaining confidentiality and compliance with institutional policies and employment regulations. Supported leave administration processes, employee inquiries, and HR reporting activities for a large employee population in a highly regulated organizational environment. POWr, Inc. _ San Francisco, CA_ People Operations Manager - 40 hrs/per week_ July 2018 – October 2018 Supported employee relations and HR operations for 18 full-time employees and 20 contractors by advising employees and leadership on HR procedures, benefits administration, onboarding, and workforce planning initiatives. Collaborated cross-functionally to improve organizational processes, support performance management practices, and research HR compliance and compensation-related best practices. Assisted with employee communications, policy interpretation, and operational improvements to enhance workforce effectiveness and employee engagement.

Milestone Technologies at Google _ Mountain View, CA_ Senior Operations Supervisor_ 40 hrs/per week_ March 2015 – January 2018

Supervised 47 employees in a large-scale operational environment while overseeing staffing coordination, employee relations, onboarding, workforce planning, scheduling, and performance management activities. Partnered with 32 client managers on recruitment classifications, contractor workforce administration, personnel actions, and operational compliance initiatives while supporting organizational restructuring and change management efforts. Managed operational budgets totaling $4.1M and provided leadership, coaching, and guidance to staff while ensuring adherence to company policies and employment procedures. Advent Software, Inc. _ San Francisco, CA_ Call Center Team Lead / Project Manager_ 40 hrs/per week_ October 2008 – March 2015

Led daily operations and supervised a team of 13 employees, including scheduling, training, workload management, employee coaching, and performance support. Assisted management with personnel recommendations, onboarding coordination, workflow assessments, and employee development initiatives designed to improve operational effectiveness and service delivery. Collaborated on large-scale organizational and technology transition projects while supporting employee communications and process standardization efforts.

Angeliqa (Angel) Bridgett

510-***-**** ****************@*****.***

Advent Software, Inc. _ San Francisco, CA_ Call Coordinator / HR Assistant _ 40 hrs/per week_ April 2007

– September 2008

Supported recruitment and human resources administration by coordinating candidate screening, interview scheduling, onboarding activities, and employee documentation processes. Assisted hiring managers with behavioral-based interviewing support, employment communications, and recruitment tracking activities while maintaining confidential employee information and operational records. Contributed to workforce coordination and employee support initiatives in a fast-paced corporate environment. BHR Corporation/ Pathways To Wellness_Union City, CA_ Mental Health Specialist (MHS) _ 40/hrs/per week_ March 2006 – March 2007

Leveraged a strong understanding of psychology and behavioral health principles while supporting psychiatrists, therapists, and individuals experiencing a wide range of mental health disorders. Served as a primary point of contact for new patient intake and interviews, demonstrating empathy, active listening, and effective communication to assess client needs and facilitate access to care. Managed casework correspondence, scheduling, referrals, prescription refill coordination, and DSM-IV/ICD-9 documentation while ensuring compliance with HIPAA and county regulatory requirements. Maintained accurate clinical records and organized documentation systems that supported continuity of care, treatment planning, and efficient service delivery within a behavioral health setting.

Education:

Mills College - M.M. 2021 Major: Master of Management University of San Francisco (USF) - M.S. 2017 Major: Organizational Development San Jose State University (SJSU) - B.A. 2005 Major: Psychology Minor: Art History

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