Kathie L. Kulikowski
Metro Atlanta, Georgia *****
***********@*******.***
SUMMARY
Data Scientist /Analyst with expertise in multiple programming languages. Strong analytical and problem solving skills, including statistical analysis using SAS, SQL, Excel. .Attentive to detail. Strong communication skills used successfully for consulting roles for external clients including Bellsouth, Delta, MCI, Southern Company, Federal Reserve, and CDC. Able to translate business needs into solutions following through to implementation. Able to analyze data and tell a story.
EDUCATION
Sacred Heart University, Fairfield, Connecticut
M.S. Operations Research
Thesis: Design of a Telecommunications Network System Using a Constrained Minimal
Spanning Tree Heuristic Algorithm.
Clemson University, Clemson, South Carolina
B.S. Mathematics/ Computer Science
EXPERIENCE
2010 - 2025 Delta Air Lines Atlanta, Georgia
Specialist, Safety Data
Promoted thru various positions in Flight Ops beginning as contractor for DGS in 2010.
Analyze and identify pilot training data trends, create KPI’s using data from AQP, FOQA, Qualtrics,
Oracle, Teradata, and DBMS using SAS, Tableau, SQL, and Microsoft Office Products.
Used text analytics software (SAS Enterprise Miner/Text Miner) to query instructor comments.
Extracted data for analysis and present to Flight Operations leaders.
Applied Six Sigma methodology, identifying trends and performance needs in fleet training, developing extensive scorecard reporting to be presented in quarterly SRT meetings as part of Delta’s SMS program. Use SAS ODS, Q/C, SAS Graph to develop 2000 page document with traffic lighting and drill down capability to monitor training statistics. Identified areas of pilot training deficiencies.
Analyzed instructor comment rate critical to operations, provided feedback to fleet captains, resulting in improvement from 70% to over 90%.
Created visualizations and dashboards using Tableau to monitor KPI’s, risks, and present at monthly Data Analysis Group meetings with leaders.
Ran quarterly SRT reports to track trends in pilot proficiency grades, distribute and post to SharePoint.
Drove the procurement and implementation of AWS Tableau server for Flight Ops division supporting over 200 users.
Generated monthly spreadsheets using SAS. Submit AFS-280 to FAA to report AQP performance meet regulatory compliance with 100% on-time delivery.
Performed adhoc analysis and research using SAS for special studies including Level 7 performance analysis, crew pairing analysis, flight time, block hours, recency, using pilot demographics and human factors analysis, statistical distribution of data.
Developed complex survey analysis using Survey Monkey and Qualtrics.
Collaborated with team members across the division in the Pilot Experience Working Group.
Developed inter-rater reliability pilot instructor calibration reports applying general statistical methods to identify outliers in scoring.
Generated scorecards and various mathematical models to determine and mitigate risk.
Created SOP for QA & Compliance detailing monthly and quarterly reporting process.
2008 -2010 Career Break Atlanta, Georgia
Took time out of the workforce for family and other personal needs.
2006 - 2007 Georgia Medical Care Foundation Atlanta, Georgia
Data Analyst
Work with other team members to develop, implement, and maintain national and local clinical research studies for GMCF, a CRO, using version 9, PC SAS, SQL, Microsoft Office products.
Develop statistical process for Quality Assurance via the Interrater Reliability SAS programs
Download clinical data from Outcome Science web based hospital patient database
Update patient clinical database for the Coverdell Stroke study using Excel and SAS macros from 26 various locations in multiple formats.
Create tables, listings, and graphs for clinical efficacy stroke study as needed using SAS, SQL. Re-abstracted clinical data from patient database.
Participate in monthly Steering Committee meetings with CDC, Emory, and Georgia DHR
Perform forecasting analysis to determine impact on radiology claim transitions using ICD codes
Analyzed hospital alternatives, graphed ambulatory care sites in Georgia using SAS/GRAPH
Create adhoc programs and reports using proc freq, means, summary, tabulate, etc with SAS
2004 – 2005 BellSouth Atlanta, Georgia
Consultant for TEK Systems
Developer in the Marketing PP&A group to perform quantitative analysis of customer retention trends using SAS, SQL, Access, Excel, Cognos, and some Oracle. Used SAS BI Integration Technologies were on UNIX platform with GUI Enterprise Guide / Enterprise Miner for server migration project.
Implemented and developed the customer segmentation process on the SAS Unix server replacing the Access processing, reducing production time by 20-30%
Developed Oracle pass-through SQL queries of EDW to extract daily customer billing and usage data
Translated business requirements into deliverables on new UNIX platform
Ran daily revenue process importing and exporting data from SAS and multiple sources
Created daily, weekly, monthly reports using SAS BI platform
Interfaced with IT group to transition administration of SAS Unix application
Rewrote existing Access queries in SAS migrating from Windows to UNIX server
Segment targeted customers using demographic data from credit bureau sources (Equifax and InfoUSA) and generated reports and listings
Worked with other users in group demonstrating BI capabilities throughout transition period to SAS
2002 - 2004 Self-Employed Contractor
Outside consultant for various short-term projects, analyzing /optimizing business needs.
Merck & Co. Inc (subsidiary) Duluth, Georgia
Statistical analyst for pharmaceutical subsidiary using PC SAS and SAS/STAT version 8.2
Used various SAS /STAT procedures to analyze product revenue trends for Market Research group
Used SAS/GRAPH to plot results for product trend and SAS/STAT outputs
Championship Group Atlanta, Georgia
Short-term position as statistical analyst using SPSS, gathering and synthesizing data
Provided analytic support to drive customer mission-critical initiatives
Developed linear regression models to determine customers ROI and maximize operations revenue
Federal Reserve Bank of Atlanta Atlanta, Georgia
Business analyst for short-term project to conduct feasibility study to migrate existing SAS application running under SAS mainframe Version 8.2 to Excel
Developed recommendations including model prototyping for large-scale optimization and rewrite of existing system, determined requirements
Assisted in RFP bid to consolidate operations
2000 - 2001 Delta Airlines Atlanta, Georgia
Consultant for Sapphire from 1996 to 2001
Provide daily support of the Occupational Illness/Injury & Aircraft Damage Reporting System, a FAA compliance reporting system for trending and analysis, tracking OJI’s, lost work and rest days, with compensation cost analysis. The system resided on mainframe VM/CMS with 4000 users, 500 programs, 60 reports, utilizing the AF, FSP/SCL environment, Base SAS and statistical procedures, Macros, SAS/SHARE.
Implemented fiscal year to calendar year reporting changeover modifying over 100 programs
1996 - 2000 MCI Atlanta, Georgia
Consultant for Sapphire
Analyst on Data Circuits Analysis project performing extensive analysis using Base SAS 6.09 under OS/MVS, Excel, Access, SQL, and some UNIX, Oracle.
Developed, and maintain Data Warehouse feeds, FTP data, and query Data mart using Microstrategy DSS Agent tool
Created and executed Unix ksh shell scripts
Developed PL/SQL, Oracle queries to incorporate data into Financial Data mart
Assisted in report and PowerPoint presentations for management. VP visibility
Analyzed install to bill time lag data and revenue risk computations due to pending customer disconnects, performing trend and sensitivity analysis
Designed and created customer churn reports, growth rate analysis, top 10 gainers/losers, and revenue per circuit by product for customer, branch and region levels for a rolling 13-month trend
1994 - 1996 Southern Company Services Atlanta, Georgia
Consultant
Provided statistical and analytic support to Load Research Engineering and Marketing Groups on mainframe under VM/CMS, UNIX SAS, and PC SAS. Created monthly data feeds for Georgia Power using Oracle data.
Analyzed and reported monthly energy consumption and trends.
Provided statistical analysis for customer surveys
Edited and built database for the Good Cents survey and provided adhocs as required using Tabulate, Means, and Freqs as well as SAS/STAT procs
Modified the Weather Data system by adding screens to enable a more user-friendly system
Generated various plots using SAS/GRAPH and mapping software for energy usage optimization model
1992 – 1994 MCI Alpharetta, Georgia
Consultant for Comsys
Provided support for Revenue Systems group and Marketing using SAS, COBOL, Syncsort with the mainframe MVS Operating System. Generated ado/production reports and files using Base SAS, SAS 6.09 under OS/MVS. Also used Excel, Access, and SQL.
Develop reports for Marketing Campaign Management team.
Rewrote the revenue accounting system for Finance Department as part of company re-organization
Provided Sales team reports for a President’s Circle inside campaign program, generated reports to list stack rankings, detail reports for field, and track sales by various rep types and communicated with Sales Team
1991 - 1992 Centers for Disease Control Atlanta, Georgia
Consultant
Provided analytical and programming support through training, programming projects, and Help Desk support. Platforms were IBM mainframe and PC SAS.
Designed and programmed system for maternal mortality study,
Provided Help Desk support by resolving system environment and software problems: mainframe SAS, PC SAS issues under 6.03, software release problems, SAS VAX, JCL. Aided users in reading input on various forms of input. Used SAS Basics, SAS/STAT, SAS/GRAPH.
Generated extensive tables for National Center Health Statistics epidemiologist for a nursing home study for international meeting as part of a worldwide council to improve nursing home care.
OTHER EMPLOYMENT
Operations Research Engineer for Rockwell Collins Missile Systems.
Created ANOVA model to analyze new laser seeker effectivness, resulting in new contract with the Air Force of over $1,000,000.
Developed various mathematical models for surface to air missiles (SAMS).