HR Operations Manager

MEREDITH KILROY

Boylston, MA 774-***-**** *********@*****.*** linkedin.com/in/meredith1851

Seeking hybrid or remote HR Operations, People Operations, HR Manager or HR Business Partner role PROFESSIONAL SUMMARY

Dynamic HR Operations and Business Partner with years of experience across technology, biotech, pharma, and nonprofit sectors. Expertise in HRIS administration (Paycor, ADP Workforce Now, ADP TotalSource, Paylocity, UltiPro), workforce planning, compliance, and full-cycle HR operations. Known for building scalable HR infrastructure, managing vendor relationships across staffing, benefits, and recruiting, and executing complex initiatives as a collaborative team contributor. Highly proactive and self-directed — follows through without needing to be followed up with, while remaining deeply collaborative and open to others’ perspectives. Currently seeking hybrid or remote HR Operations or People Operations roles in Massachusetts within established HR teams. Available immediately. CORE COMPETENCIES

HRIS Implementation & Administration Benefits Administration & Open Enrollment Talent Acquisition & Workforce Planning RPO & Vendor Management Onboarding & Offboarding Reduction in Force & Furlough Planning HR Policy & Compliance Performance Management

Learning & Development Data-Driven Reporting

Staffing & Outsourcing Strategy Process Improvement CAREER HIGHLIGHTS

Human Resources Manager April 2023 -- December 2025 RFK Community Alliance Lancaster, MA

• Contributed to $1M+ in annual benefits cost savings as a key project team member on the organization’s transition from a traditional group health plan to an ICHRA model — attending vendor presentations, evaluating options, and providing selection recommendations in partnership with HR leadership.

• Partnered with HR leadership and benefits vendors to support benefits program changes and open enrollment communications, ensuring employees understood their options clearly.

• Directed full-cycle HR operations including onboarding, performance management, compliance, and offboarding across the organization.

• Managed HRIS data integrity, system audits, and reporting in Paycor, ensuring compliance and real-time workforce visibility for senior leadership.

• Developed and maintained HR policies, employee handbooks, and internal communications to ensure consistency and regulatory compliance.

• Sourced, interviewed, onboarded, and managed an offshore recruiting partner to support talent acquisition initiatives, expanding hiring capacity while controlling costs.

• Collaborated with multiple external vendors to support recruiting efforts and drive hiring outcomes across departments.

• Assumed expanded scope as Acting Talent Acquisition & Operations Manager — supervising two recruiters, conducting senior-level candidate screens, and delivering recruiting metrics and reporting to leadership.

• Introduced and promoted a pet insurance benefit, coordinating vendor selection and internal communications to drive employee awareness and enrollment.

• Drafted employee-facing HR communications with a deliberate focus on clarity and approachability — ensuring messaging felt human and accessible rather than clinical or corporate, improving employee trust and engagement.

HR Business Partner – US August 2018 -- November 2022 BOND New York, NY & Tel Aviv

• Joined as founding US HR Business Partner when the company had 12–15 US employees; helped scale the US team to 35–40 people within six months, supporting a global workforce of 100+ across the US and Tel Aviv.

• Spearheaded rapid staffing of two command centers, hiring 15–20 member service representatives under tight timelines to support critical business launch milestones.

• Built US HR infrastructure from the ground up — establishing onboarding workflows, HRIS operations in ADP TotalSource, compliance frameworks, and HR policies and communications to support hypergrowth.

• Managed full employee lifecycle including onboarding, HRIS data entry and administration, and structured offboarding processes for all US employees.

• Navigated the organization through COVID-19 workforce disruption, managing the full reduction-in-force and furlough process end-to-end: employee communications, legal partnership, offboarding, and documentation.

• Supported executive-level equity/stock program administration in collaboration with Finance, tracking employee participation and maintaining accurate records.

• Partnered with leadership on performance management cycles, succession planning, and workforce planning across a distributed international organization.

• Brought a strong instinct for people to every aspect of the role — reading candidate fit beyond what was on paper, anticipating stakeholder needs, and building trust quickly with employees, vendors, and leadership alike.

• Provided basic employee relations support for call center teams in partnership with managers and legal counsel as needed.

HRIS Operations & Onboarding Consultant (Contract) July 2016 -- September 2018 Radius Health Inc. Waltham, MA

• Embedded as a contract HR Operations specialist within a ~300-person biotech, contributing to two major HRIS initiatives over two years.

• Designed and launched a new employee onboarding portal in Paylocity, improving the new hire experience and reducing manual HR workload.

• Served as a core member of the HRIS migration team from Paylocity to UltiPro — partnering with Payroll, IT, and HR leadership on project management, data integrity, testing, and go-live. RELEVANT EXPERIENCE

HR Operations Project Manager May 2015 – Feb 2016

SimpliVity Corp. (acq. by HPE), Westborough, MA

Supported HR operations and talent acquisition for a high-growth hyper-converged infrastructure startup, partnering closely with the CEO in a similar capacity to BOND. HR Talent Acquisition Partner Aug 2014 – May 2015

UMass Memorial Medical Center, Worcester, MA

HR Operations Consultant (Contract) Feb 2014 – Jun 2014 Brookfield Renewable Energy

HR Staffing Partner & L&D Manager 2003 – 2012

Sepracor Inc. (now Sunovion Pharmaceuticals), Marlborough, MA Facilitated mass hiring initiatives supporting FDA-approved pharmaceutical product launches, recruiting and onboarding 1,000+ pharmaceutical sales representatives. Also held L&D responsibilities supporting employee learning and development programs.

EDUCATION

Bachelor of Arts: Liberal Arts – Wheaton College, Norton, MA TECHNICAL SKILLS

ADP Workforce Now ADP TotalSource

Ultipro Jobvite

Paycor Paylocity

Peo[lesoft MS Office Suite

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