Customer Service Professional with Production Expertise

M A R T H A V A L A D E Z

D E D I C A T E D C U S T O M E R S E R V I C E P R O F E S S I O N A L W I T H S T R O N G W O R K E T H I C A N D M A N U F A C T U R I N G E X P E R I E N C E C O N T A C T

915-***-****

*******.**@*****.**,m

El Paso, TX

P R O F E S S I O N A L O V E R V I E W

Enthusiastic and dedicated individual with a strong work ethic seeking a customer service position. Committed to reliability, punctuality, and consistently delivering high-quality support. Eager to leverage excellent communication and problem-solving skills to contribute positively to the team and enhance customer satisfaction."

W O R K E X P E R I E N C E

Production Associate- Quality Associate

Schneider Electric, El Paso TX 2016-2025

• Communication: Emphasize your ability to listen, explain, and resolve issues clearly.

• Problem-Solving: Show examples where you helped solve problems, even in non-work settings.

• Patience and Empathy: Important traits for customer service.

• Teamwork: Mention any group projects or team activities.

• Reliability and Strong Work Ethic: Demonstrate your commitment to punctuality, consistency, and dedication, which are crucial in both manufacturing and customer service roles.

• Attention to Detail: Experience in manufacturing often requires precision, which translates well to accurately handling customer inquiries and issues.

• Following Procedures and Policies: Your experience adhering to strict guidelines in manufacturing shows you can comply with company policies in customer service.

• Followed strict safety and operational procedures to ensure compliance and efficiency.

Production Associated

M&N Plastics. EL Paso TX 2010-2015

• Problem-Solving: Mention your ability to identify issues on the manufacturing floor and contribute to solutions. Time Management: Illustrate your skill in managing tasks efficiently to meet production targets.

Communication: Describe how you communicated with

team members and supervisors to coordinate work

and resolve issues.

E D U C A T I O N

Associates Degree

Cisco Jr College

2005-2007

S K I L L S

• Communication

• Teamwork

• Critical thinking

• Time management

• Leadership

• Adaptability

• Project Management

• Freight Dispatcher

• YMCA Volunteer

S T R E N G T H S

Contact this candidate