Bilingual Operations Assistant with Sales Experience

VICTORIA

DALTON

San Antonio, TX *****

********.*********@*****.***

Tel. 913-***-****

Professional Summary

Highly flexible professional team member with the ability to prioritize simultaneous responsibilities within time limits. I am looking for a position in a challenging and fast-paced environment where I can contribute my knowledge, skills, and experiences. Offer keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills

Bilingual in Spanish and English

Ability to work under pressure

Ability to follow instructions

Problem-Solving

Ease with computers and technology

Proficient with Microsoft Word, Excel,

Outlook, and PowerPoint

Education

American University

BBA: Business Administration

Bayamon, P.R. / 2003-2007

Certifications

Kansas City Community College

English Course and Microsoft Word,

Excel, Outlook and PowerPoint

03/2019

Modern Hairstyling Institute

Advanced Cosmetology Certificat

Bayamon, P.R. / 05/1995

Professionals References

Available upon request

Experience

Marshall Retail of America/Retail Sale Specialist

Kansas City, MO /03/2024-Present

Handles each customer in a courteous and gracious manner Maximize sales by achieving add-on sales and recommendations Knowledge of the store’s stock; stock varies by store location Assists in the upkeep of the store by maintaining store displays and merchandising.

Assists with inventory and receiving of merchandise Replenish backstock to maintain appropriate levels of merchandise on the floor. Markdown merchandise as needed.

Walmart/Assets Protection

Kansas City, MO/12/2023-03/2024

Monitoring for potential entrances safety issues, provides visible command presence at store entrances maintaining a safe and secure environment the Associates and Customers and assisting store leadership. Tanner Health System / Hospitality Associate

Carrollton, GA / 01/2023 – 04/2023

Performed the preparation of food items and serving them in a fast, efficient, and friendly manner, bringing food trays to patient rooms. Cleaned and organized work areas, equipment, utensils, and the service station. Following guidelines to ensure correct serving temperatures and adequate portion control. Complying with relevant safety, hygiene, and service standards and procedures. Walmart / Cashier

Carrollton, GA / 10/2021 – 06/2022

Leavenworth, KS / 10/2018 – 03/2020

Assisted shoppers with checking out, returning items, and general questions. Maintained a neat and clutter-free work area around the checkout area in accordance with brand policy. Operated a checkout lane and associated retail equipment, including a scale, a barcode scanner, a belt, and cash. Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers. Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed. Diva's Salón / Owner and Administrator

Bayamon, PR / 10/1995 – 12/2013

Provided services to 30 regular clients as a manicurist while performing daily business operations. Performed administrative tasks, including maintaining a record of inventory, accepting customer payments, maintaining a daily sales log, projected earnings, balanced budgets, and maintained a profitable business for 18 years.

Correction and Rehabilitation Administration of Puerto Rico/Clerk in Finance and Accounting Department

Guayabo, Puerto Rico/08/1993-12/1996

Review, receive, register, classify orders and process the entry, exite or return of documents such as coupons of vital events, civil, payrolls, files, declarations, applications for identity cards, cedular accounts, certifications, official letters, memorandum, form and others.

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