Senior Operations Leader - Multi-Site Excellence in Ops & KPIs

JOHNNIE SPANN JR

Grovetown, GA • 706-***-**** • *********@*****.***

Senior Operations & Business Operations Leader

EXECUTIVE SUMMARY

Senior Operations and Business Operations Leader with 10+ years of leadership experience driving performance across distribution, manufacturing, logistics, and professional services. Proven ability to scale operations, optimize costs, implement KPI frameworks, and lead high-performing teams in on-site and remote environments. CORE COMPETENCIES

Enterprise Operations Management • Multi-Site Leadership • KPI & OKR Reporting • Lean Six Sigma • Budget & Payroll Oversight • Cost Reduction • OSHA & Compliance • Remote Team Leadership • Microsoft Excel (Advanced) • Google Workspace

EDUCATION

Bachelor of Science – Business Management, Western Governors University Associate Degree – Business Management, Fortis College CERTIFICATIONS

Six Sigma Green Belt • Google Technical Support Fundamentals (2025) • Foundations of Leadership (NSLS) • Forklift Certification

PROFESSIONAL EXPERIENCE

Senior Operations Supervisor / Operations Lead – NRI Distribution (2021–Present)

• Increased operational output by 18% through KPI-driven workflow optimization

• Led multi-shift teams of 15+ employees in high-volume distribution

• Implemented performance dashboards and strengthened safety compliance Business Operations Manager – True Tax Credit Management LLC (2019–Present)

• Owned end-to-end business operations including payroll, scheduling, and compliance

• Designed remote-enabled workflows reducing client wait times by 30%

• Led hybrid and remote staff across operational functions Manufacturing Operations Team Leader – Cardinal Health (2008–2021)

• Reduced equipment downtime by 25% through preventative maintenance leadership

• Led production teams in regulated medical manufacturing environments

• Improved safety, quality, and throughput metrics

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