Versatile Mass Comm Undergraduate - Administrative & Research Pro

Oyenuga Mary Oluwagbemisola

Lagos, Nigeria

Email: ******************@*****.*** Phone: (+234) 912-***-**** LinkedIn:https://www.linkedin.com/in/mary-oyenuga-3ba25640b?utm_source=share_via&utm_content=profile&utm_medium=member_android

PROFESSIONAL SUMMARY

Detail-oriented and highly organized undergraduate Mass Communication student with experience in customer service, business development, research, teaching, and administrative support. Skilled in communication, scheduling, record management, customer relations, data entry, and remote collaboration. Proven ability to work independently, manage multiple responsibilities, and provide professional support in fast-paced environments. Seeking to contribute strong organizational and communication skills.

CORE COMPETENCIES

• Administrative Support

• Customer Service

• Email Management

• Calendar Scheduling

• Data Entry & Record Keeping

• Communication & Interpersonal Skills

• Research & Information Gathering

• Microsoft Word & Google Docs

• Problem Solving

• Time Management

• Team Collaboration

• Remote Work & Virtual Support

EDUCATION

Lagos state University of Science and Technology, Lagos -Nigeria

B.Sc. Mass communication (In view)

January 2024- Present

WORK EXPERIENCE

Siwes Intern August 2025 – October 2025

Iworo FM radio – Lagos, Nigeria

●Wrote detailed news scripts and sourced credible information for news reporting and presentation.

●Investigated the hazards and negative effects associated with prostitution.

●Conducted interviews and transcribed recorded conversations accurately for reporting purposes.

●Participated in on-air discussions and contributed to live media conversations professionally.

TEACHING EXPERIENCE

April 2018 – December 2019

God will junior secondary school – Lagos,Nigeria.

●Taught social science, English and self development to Jss 1- Jss3 students, leading to a 32% increase in overall class performance in internal and promotional exams

January 2022- June 2023

Customer Service Representative (Remote/Freelance)

●Assisted customers by answering questions, resolving complaints, and providing support in a friendly and professional manner. Helped customers understand products and services better while ensuring they had a smooth and positive experience with the brand.

•Responded to customer concerns patiently, handled issues efficiently, and maintained good communication across different platforms. Built strong customer relationships through active listening, empathy, and timely responses while contributing to overall customer satisfaction and brand trust.

August 2023 – December 2023

Greater Future Primary School – Lagos, Nigeria

•Taught creche pupils how to read, identify letters, numbers, colors, and develop basic writing skills.

•Assisted children in improving their communication and learning abilities through interactive classroom activities.

•Maintained a safe, friendly, and engaging learning environment for young pupils.

•Supported pupils’ social and emotional development through patience, guidance, and daily interaction.

•Helped prepare learning materials and classroom activities to encourage participation and understanding.

February 2024 - November 2024

Business Development Representative (Remote/ Freelance)

•Identified and developed new business opportunities across multiple industries through strategic prospecting, cold outreach, networking, and relationship management.

•Built and maintained a qualified sales pipeline, consistently generating leads and converting prospects into long-term clients.

• Conducted market research to identify potential customers, industry trends, competitor activities, and growth opportunities.

•Managed customer interactions, follow-ups, and sales activities using CRM systems, ensuring accurate reporting and pipeline visibility.

• Collaborated with clients to understand their business needs and provide tailored solutions that supported revenue growth.

• Negotiated commercial agreements and maintained strong relationships with key stakeholders and decision-makers.

•Worked independently in a remote environment while meeting sales targets and delivering regular performance reports.

• Coordinated virtual meetings, product presentations, and business development campaigns across different markets.

March 2025 - October 2025

Side hustle as an undergraduate student:

●Did social media marketing for an upcoming brand.

●Event assistant organizer.

●Freelancer.

March 2026- Present

Currently a ghostwriter and have a book with good novel. You can ask for the link if necessary.

SKILLS & INTERESTS

●Languages: English (Fluent) • Yoruba (Native)

●Skills: Communication • Writing • Research • Transcribing • Teaching • Translating• Soft Skills • Public Speaking • Teamwork • Problem-Solving • Multi-tasking

●Interests: writing • Reading • Music • Movies • Travel • Writing • Teaching

Leadership activity

Research & Business Development Project

December 2025- January 2026

• Conducted research, developed a business idea, and am currently working on its implementation.

Capstone project

November 2025- February 2026

•Organized and participated in campaigns against littering and environmental pollution in Lagos.

AWARDS, FELLOWSHIPS & ACHIEVEMENTS

•Teaching English as a Foreign Language (TEFL) – 120 Hours, TEFL Professional Institute (April 2026)

•Jobberman Soft Skills – Training Certificate (March 2024) Self Paced ( April 2026)

Contact this candidate