HR Operations & Workforce Analytics Leader

FLLOYD BAXTER

Houston, TX ************@*****.** 716-***-**** LinkedIn: linkedin.com/in/flloyd-baxter-8aa65810/

HR OPERATIONS MANAGER PEOPLE ANALYTICS LEADER

Transforming Workforce Performance Through Data, Talent Strategy & Lean Operational Excellence

• Talent Acquisition & Retention

• People Data & Workforce Analytics

• Manufacturing Operations Leadership

• Employee Relations & Engagement

• Health, Safety & Compliance

PROFILE SUMMARY

Dynamic Human Resources & Operations Manager with 10+ years of cross-industry experience leading recruitment strategies, optimizing workforce performance, and driving talent development within manufacturing environments. Proven record of using data analytics to inform HR strategies, enhance labor planning, and support organizational growth. Skilled in coaching, employee engagement, compliance, change management, and Lean methodologies. Recognized for reducing costs, elevating safety performance, and aligning people operations with business goals.

CORE COMPETENCIES & TOOLS

• Workforce Planning & Scheduling

• Talent Acquisition & Succession Planning

• Employee Lifecycle Management

• HRIS & ERP (AS400, SAP)

• Labor Cost Optimization

• Lean Manufacturing, 5S, GMP

• Performance & KPI Analytics

• Conflict Resolution & Mediation

• Health & Safety (OSHA, HACCP, FSPCA)

• Employee Coaching & Team Development

• Change Management & Organizational Culture

• Stakeholder Engagement & Communication

PROFESSIONAL EXPERIENCE

SPX Technologies (Patterson-Kelley) Stroudsburg, PA

Production Supervisor 2021–2024

• Exceeded production KPIs by increasing output 15% above target, leveraging data-driven scheduling and continuous improvement processes.

• Collaborated with cross-functional teams to integrate Lean Manufacturing and 5S principles, improving line efficiency by 50%+.

• Slashed safety incidents by 75%, achieving zero lost-time injuries by leading monthly training and process standardization.

• Partnered with HR to upskill and cross-train team members to support talent mobility and internal succession.

Refresco US, Inc. Wharton, NJ

Production Supervisor 2018–2021

• Achieved 70% reduction in operational losses through proactive labor management and quality control systems.

• Developed and implemented safety protocols, driving 50% improvement in compliance metrics.

• Analyzed downtime trends and implemented continuous improvement initiatives, resulting in record-high OEE.

• Championed frontline leadership by mentoring team leads and supporting employee engagement programs.

Goodman Manufacturing (Quietflex) Pittston, PA

Production Supervisor 2016–2018

• Elevated team output by 60% via strategic schedule optimization and overtime control.

• Instituted talent development pipelines with measurable improvement in employee performance and retention.

• Enhanced hiring and advancement processes in partnership with HR, boosting internal mobility and DEI efforts.

RM2 Canada Inc. Woodbridge, ON

Production Supervisor 2013–2014

• Recruited, onboarded, and developed a high-performing team of 60+ in a startup manufacturing environment.

• Used KPI tracking dashboards and labor analytics to improve productivity and engagement across departments.

• Ensured full compliance with environmental, safety, and quality assurance standards through regular audits.

Credhits System Inc. Long Island, NY

Computer Repair Technician 2014–2015

• Reduced vendor service delays by 60% through streamlined procurement and vendor relationship management.

• Maintained accurate hardware/software inventories and performed root cause analysis on recurring equipment failures.

Dana Thermal Products Mississauga, ON

Quality Control Inspector

• Led quality assurance initiatives to meet stringent safety and operational metrics.

• Chaired cross-functional safety committee and introduced cost-control measures via labor-hour analyses.

EDUCATION & CERTIFICATIONS

Master Certificate in Leadership & Management – Michigan State Univ. East Lansing MI

Diplomas & Coursework:

• Accounting & Computers – Toronto School of Business

• Business Accounting – Mohawk College

• QA & Intro to Business – Centennial College

Certifications:

• FSPCA Preventive Controls for Human Foods – FDA / University of Tennessee

• HACCP Thermal Processing Systems Food Sanitation Lean Tools

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