Operational Logistics and Customer Service Specialist
Resume:
Sandra F. Sparks
**** ********* **** ****, ********, TN 38133
Phone: 901-***-****
Email: ************@***.***
Objective
To further my education and work experience. I am willing to continue my education as necessary to perform my duties with your organization.
Employment History
Apollo Retail Specialists
Position: Supervisor
June 2011 – Present
Responsible for work performance of 10–12 employees
Oversee all aspects of new store sets and existing store resets
Ensure accuracy of daily reports
Maintain workflow through store GM and DSDM
Federal Express Credit Union
Position: Customer Service/Loan Origination
October 2004 – March 2005
Responsible for customer service
Updated customer information
Originated loans and generated necessary forms for loan officer
Ensured accuracy of customer transactions
Monitored cash flow through checks and balances
Federal Express
Position: Handler
June 2004 – August 2004; February 2001 – December 2002
Responsible for loading and unloading aircraft
Ensured accuracy of loading for each aircraft
Monitored air travel worthiness of transport containers
Trustmark Bank
Position: Customer Service/Transactions
June 2003 – December 2003
Responsible for customer service complaints
Ensured accuracy of customer transactions
Monitored cash flow through checks and balances
Ensured accuracy of all monies handled
Air Tran Airways
Position: Hostess
June 1997 – July 1998
Responsible for interior cabin control
Loaded and unloaded aircraft cargo
ITS/Delta Airlines
Position: Logistics Coordinator
July 1991 – June 1993
Responsible for arrival notification of scheduled ocean and air freight cargo shipments
Prepared Bills of Lading for export transports
Scheduled shipment dates for post-production items
Ensured accuracy of data entry for all incoming vessels
Verified payment of freight and customs charges
Brother Industries
Position: Logistics/Shipping
Responsible for arrival notification of scheduled ocean and air freight cargo shipments
Prepared Bills of Lading for export transports
Scheduled shipment dates for post-production items
Ensured accuracy of data entry for all incoming vessels
Verified payment of freight and customs charges
Union Planters Bank
Position: Transactions/Validation
January 2000 – February 2001
Validated deposit accuracy
Encoded transaction information for deposit summaries
Wonder Bread
Position: Delivery/Customer Service
July 1998 – February 1999
Customer satisfaction and service
Inventory control
Delivery of products to customers
Education
Southwest Community College, Memphis, TN
March 2003 – Present
Completion of all prerequisites
Stenography though Online and didactic studies
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