Senior IT Project Manager - Business Analysis Lead
Resume:
EDUCATION
POOJA JAKHAR
SENIOR BUSINESS ANALYST
CONTACT
************@*****.***
Jaipur, India
SKILLS
Core BA Skills : Requirements
Engineering, BRLM, GAP
Analysis, UAT, RTM, SDLC,
Agile/Scrum, Backlog
Prioritization, Business Process
Re engineering, KPI Tracking
Modelling & Documentation :
BPMN 2.0, UML 2.5 (Use Case,
Activity, Sequence, Class),
BRD, FRD, SRS, SOP, ERD,
DFD, User Stories, Acceptance
Criteria
APEX UNIVERSITY
M.tech in CSE
77.77%
2019 – 2022
2012 - 2016
POORNIMA UNIVERSITY
B.tech in CSE
CGPA: 7.24
PROFILE
Senior IT Business Analyst with 5+ years of experience delivering enterprise- grade digital solutions and international service-based projects across the USA, UK, UAE, and Europe. Proficient in SDLC, Agile–Scrum, Requirements Engineering, UAT, RTM, GAP Analysis, BPMN/UML, and translating business needs into BRD, SRS, user stories, wireframes, workflows, and API specifications.
Strong expertise in working with cross-functional teams, conducting requirement workshops, managing backlogs, defining KPIs, and driving process optimization. Experienced in both enterprise transformation
(ERP/EPC/Finance)and client-focused custom application development, ensuring scalable, compliant, and high-quality product delivery. WORK EXPERIENCE
HG Technologies Private Limited 2025 - PRESENT
Senior IT Business Analyst
Leading business analysis for enterprise systems across ERP, EPC, HR, Accounts, Legal, Logistics, and Operations.
Created BRD, FRD, SRS, RTM, UAT scripts, process flows, wireframes, and technical documentation for multi module platforms. Conducting GAP Analysis, BRLM (Business Requirements Lifecycle Management), backlog prioritization, and KPI definition. Collaborating with solution architects to design cloud native microservice-based systems.
Optimized workflows, reducing manual processes by 40% across EPC divisions.
Managing system deployments, testing cycles, release notes, and cross team coordination.
Namdev Finance Private Limited 2024 - 2025
Senior IT Business Analyst
Primary BA for finance, audit, compliance, HR, admin & back office automation.
Successfully implemented LOS, LMS, GL, HRMS, Audit & Compliance Automation, reducing manual operations by 60%.
Managed vendor lifecycle: requirement evaluation, onboarding, SLA tracking, and integration oversight.
Prepared UAT plans, RTM, SOPs, workflows, impact analysis, and API documentation.
PROJECTS
CERTIFICATE
DevTechnosys Private Limited 2022 - 2023
IT Business Analyst
Conducted client workshops for requirement elicitation and documented BRD, SRS, workflows, and UI/UX guidelines. Coordinated with design, development, QA & DevOps for smooth end to end delivery.
Supported integration, UAT cycles, deployment checklists, and release management.
JPLoft Solutions Pvt. Ltd. 2023 - 2024
IT Business Analyst
Worked with global clients (USA, UAE, UK, EU) on requirement analysis, documentation & sprint planning.
Delivered UML diagrams, BPMN workflows, wireframes, API requirement docs, and user stories.
Facilitated Agile ceremonies and improved sprint velocity by 20%. Awarded Best Business Analyst of the Year for delivering high impact digital solutions.
Finance (LOS, LMS, GL)
ERP
EPC
E commerce
Healthcare
AI/Chatbots
Food Delivery
Crowdfunding
Micro lending
Social Media
Fitness
Marketplace
Agriculture
Admin/Back Office Platforms
IT Business Analyst
Cloud computing & Devops
English (Fluent)
Hindi (Fluent)
LANGUAGES
Tools : Jira, ClickUp, Zoho
Projects, MS Project, Miro,
LucidChart, Visio, Draw.io,
Figma, Balsamiq, Power BI,
Tableau
Tech Exposure : AWS basics,
Microservices Understanding,
API basics (JSON, Postman),
SQL (Basic)
Soft Skills : Stakeholder
Management, Communication,
Process Optimization,
Cross Team Coordination
Pooja Jakhar
Senior IT Business Analyst
Ninealgo
Associate IT Business Analyst
Assisted senior BAs with BRD, use cases, process flows, and requirement workshops.
Improved internal documentation standards and supported QA with clarity and test scenarios.
2016- 2018
Contact this candidate