Detail-Oriented Data Entry Clerk with Banking Experience
Resume:
OYEBOLA BABATUNDE MAYOWA
Ipaja, Lagos State.
*****************@*****.***
PROFESSIONAL SUMMARY
A detail-oriented and dependable professional with experience in both data entry and retail banking environments. Proven ability to accurately manage large volumes of information, maintain confidentiality, and meet strict deadlines. Skilled in customer service, cash handling, transaction processing, and record management, with a strong focus on accuracy and efficiency. Recognized for reliability, strong organizational skills, and the ability to work effectively in fast-paced, compliance-driven settings.. WORK EXPERIENCE
Bank Teller/Customer Service Representative 2023- 2026 Access Bank Plc, Lagos State
• Handle cash transactions: accept deposits, process withdrawals, cash cheques, issue drafts and bank checks, and balance the cash drawer at end of the day
• Verify transaction details, such as account numbers, amounts and payment methods to ensure accuracy and authenticity
• Customer service: greet customers, respond to inquiries, explain bank products and services, and direct customers to appropriate departments
• Transaction processing: process transfers, payment of all form of tax including state and federal taxes, custom duties, school fee, utility and non utility bill and card-related services (PIN changes, card issuance support, POS transactions oversight where applicable)
• Cash management: ensure accurate cash handling, detect counterfeit notes, manage cash supply for the branch, coordinate with vault or supervisors for cash replenishment.
• Familiarity with financial regulations such as anti-money laundering (AML) and know your customer (KYC) requirements.
• Handle customer inquiries, questions, complaints, and resolve issues or escalate as needed to appropriate departments.
Data Entry Manager 2022 -2023
Family Search International, Osun State.
• Transfer data from paper formats into computer files and database systems
• Type in data provided directly from the customers
• Sort and organize paperwork after entering data to ensure it is not lost
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation National Youth Service Corps - A 004******-**** -2022 Holy Trinity school, Ikirun, Osun State.
• Established and maintained good rapport with the students
• Introduced the concept of daily assessments which enhanced the students’ performance in all subjects
• Prepared and graded class assignments and examinations Sales and Marketing Representative 2015 -2017
Kadick Integrated Limited, Egbeda, Lagos State.
• Meeting with prospective clients to determine their needs and interests and explaining company products and services
• Participating in trade shows or events where they can meet with new clients who might be interested in a product or service
• Providing customer service and support to clients, including answering questions about products or services.
EDUCATION
Higher National Diploma - Public Administration, 2020
(Upper Credit)
Federal Polytechnic Ilaro, Ogun, Nigeria
National Diploma - Public Administration, 2015
(Upper Credit)
Federal Polytechnic Ilaro, Ogun, Nigeria
SKILLS
• Accountability and efficiency
• Customer service and client communication
• Proficiency with data entry software and Microsoft Office (Excel, Word)
• Organizational and multitasking skills
• Problem-solving and issue resolution
• Accurate data entry and record maintenance
• Team collaboration and professionalism
INTERESTS
Traveling, reading, music, acquiring new skills.
LANGUAGE
• English -Advanced
• Yoruba -Advanced
REFERENCE
Available on request.
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