Data Entry, Admin & Customer Service Specialist

OMOTOLANI FOLARIN

Nigeria +*** 906-***-**** *****************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and results-driven Data Entry and Administrative Professional with over 5 years of experience supporting business operations through accurate data management, record keeping, customer service, database administration, and reporting. Proficient in Microsoft Excel, Google Sheets, CRM systems, and digital record management. Recognized for maintaining exceptional accuracy, meeting deadlines, and handling sensitive information with professionalism and confidentiality. CORE COMPETENCIES

• Data Entry & Data Processing

• Data Verification & Quality Control

• Database Management

• Microsoft Excel (Advanced)

• Google Sheets

• CRM Management (ShareCRM)

• Administrative Support

• Record Management

• Internet Research

• Report Preparation

• Documentation & Filing Systems

• Data Accuracy & Compliance

• Time Management

• Attention to Detail

PROFESSIONAL EXPERIENCE

Business Development Officer Bluewave Energy, Nigeria 2025 – Present

• Maintain and update customer databases, ensuring data accuracy and completeness.

• Manage lead generation records and customer information using CRM platforms.

• Prepare and maintain sales reports using Excel and Google Sheets.

• Verify records and resolve discrepancies.

• Generate and track sales leads while maintaining detailed customer records. Key Achievement: Maintained highly accurate customer and sales databases supporting business growth. Sales Executive Dawnice Solar Energy, Nigeria 2024

• Maintained customer information and sales records.

• Prepared sales documentation and performance reports.

• Updated databases and ensured timely data entry.

• Supported customer service and administrative functions. Computer Analyst (NYSC) Lagos State Polytechnic, Nigeria 2021

• Managed institutional records and performed data entry tasks.

• Supported database administration and document management.

• Prepared reports and maintained accurate records. Supervisor Smart Hotel, Nigeria 2018

• Managed guest records and operational documentation.

• Maintained filing systems and routine reports.

• Ensured accuracy and confidentiality of records. IT Supervisor Conservaria Africana Limited, Nigeria 2017

• Maintained company databases and digital records.

• Supported information processing and documentation management.

• Provided technical and administrative support.

EDUCATION

Higher National Diploma (HND) in Computer Science

Moshood Abiola Polytechnic, Nigeria 2019

TECHNICAL PROFICIENCIES

Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Sheets, Google Docs, Google Workspace, ShareCRM, Database Management, Data Entry Systems, Internet Research, Email Management, Digital Record Keeping

ADDITIONAL INFORMATION

Languages: English, Yoruba

Professional Strengths:

• Exceptional attention to detail

• Strong organizational skills

• Excellent communication skills

• Ability to work independently and remotely

• Strong analytical and problem-solving abilities

• Adaptability in multicultural work environments

REFERENCES

Available upon request.

Contact this candidate