Facility Security & Mental Health Professional

Roy R. Webb, III

Hagerstown, MD ***** +1-240-***-**** ********@*****.***

Professional Summary

As one of your team members your organization would gain a body of knowledge and experience in Facility Security, Law Enforcement, Military and Patient Advocate and Care. Willing to relocate: Anywhere

Work Experience

Behavioral Health Technician (BHT)

Truhealing Hagerstown Hagerstown, MD

July 2025 to Present

Peer recovery support.

Group facilitator.

AA and NA group leader.

Mental Health Associate/Behavioral Health Specialist Brooklane Heath Services Hagerstown, MD

August 2022 to July 2025

As a Mental health associate/Behavioral health specialist with the supervision of patients and documentation of their behavioral challenges and strengths. Together with other mental health professionals like doctors, nurses, and therapists follow a detailed development treatment plan for patients at the facility. These job duties included but were not limited to leading individual and group therapy or interventions, administering medication, providing assistance to patients with their daily hygiene and self-care. Certifications in CPR, Restraint chair use, Basic first-aid, and TIP Physical Restraint training.

Transportation Coordinator

The Home Depot Hagerstown, MD

October 2021 to August 2022

While supervising a staff of 20 to 30 people. Offloading and placement of critical retail merchandise and hazardous material for shipping to other distribution centers and special order customers. New Car Sales Consultant

Hagerstown Ford Hagerstown, MD

July 2018 to October 2021

Assist and provide information to new and used vehicle consumers via our retail dealerships or by the Internet. This includes but is not limited to social media and personal presentations. The final goal of course would be to help the consumer find an affordable vehicle that meets their needs. Call Center Representative

First Data / Fiserv Hagerstown, MD

November 2016 to July 2018

Assist business owners with their merchant services accounts, and upgrade existing accounts. Answer customer questions about all aspects of their accounts. Write proposals and service orders for account changes and upgrades. Perform help desk assist on some of our POS devices, and our Merchant Gateways. Spend 97% to 100% of my time receiving inbound calls.

Education

Pest Control (Certified Pest Control Technician)

University of Maryland-College Park Hagerstown, MD April 2011 to July 2012

Direct Care, Intense Behavioral Modification Program (Certified Medication Technician) ARC of Washington County Hagerstown, MD

January 2010 to August 2011

Police Services (Professional Certification)

Tennessee Law Enforcement Academy Donelson, TN

July 1985 to August 1986

Criminal Justice (Associate's degree)

Volunteer State Junior College Gallatin, TN

September 1981 to May 1983

Diploma

McGavock High School Nashville, TN

1981

High school diploma or GED

Skills

Data entry Security Home & community care experience Computer skills Cold calling Law enforcement Supervising Experience Communication platforms Van driver Proposal Writing Microsoft Excel Microsoft Word Store management English Pest Control Project Management Team management Written communication Legal Research Telemarketing Call Center Customer Service Elderly Inside Sales Attention to detail Physical Education Zoom Experience with children Computer operation Driving Supervising experience Teaching Rigging Customer Care Behavioral health CSR Outside Sales Hospitality Communication skills Working with people with developmental disabilities Customer inquiry handling Technical report writing Experience with individuals with neurodevelopmental disorders Cold Calling Physical education Microsoft Office Presentation Skills Negotiation Report writing Hotel experience Organizational skills Home care Vital signs Legal Drafting Working with people with autism Word processing Financial Services Management Help Desk Caregiving Customer service Manufacturing Mobile devices Writing skills Account Management Delivery driver experience Order Picking Technical Proficiency Shipping & Receiving Sales Military Experience Clerical experience Certifications and Licenses

BLS Certification

November 2022 to Present

Driver's License

CPI Certification

Certified Behavioral Health Technician

First Aid Certification

CPR Certification

BLS Certification

MD10276191886

August 2024 to August 2029

Driver's License

August 2022 to August 2024

Non-CDL Class C

Additional Information

Authorized to work in the US for any employer

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