Senior Operations Manager Fulfillment & Logistics

Ronald Jones, Jr.

Senior Operations Manager – Fulfillment & Logistics

Phone: 856-***-**** Email: **********@*****.*** PROFESSIONAL SUMMARY

Senior Operations Manager with 10+ years of experience leading high-volume fulfillment, warehouse, and logistics operations. Expert in labor planning, KPI-driven performance management, safety compliance, and continuous improvement. Proven ability to manage 30+ employees, increase productivity by 25% in six months, and optimize workflows in fast-paced distribution environments. CORE COMPETENCIES

Fulfillment Operations • Warehouse Management • Labor Optimization • KPI & Metrics Reporting • OSHA Safety • SOP Development • ERP & WMS Systems • Continuous Improvement • Team Leadership • Operational Excellence

EXPERIENCE

Cannon Business Partner – Supply Chain

Senior Operations Supervisor 2022–Present

- Manage daily fulfillment and warehouse operations for healthcare distribution

- Lead a 30-person team, overseeing labor allocation and shift execution

- Achieved a 25% productivity increase within six months

- Maintain safety compliance and equipment standards

- Use ERP systems to support inventory accuracy and demand planning Amazon – Fulfillment Center

Lead Supervisor 2020–2022

- Supported high-throughput fulfillment operations and labor planning

- Tracked ATS metrics, attendance, and performance KPIs

- Led training and SOP compliance initiatives

EDUCATION

Bachelor of Science – Social Science, Charter University

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