Data Entry & Administrative Support Specialist

LUQMAN ANIFOWOSE

Cypress, TX *****

816-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Highly organized and detail-oriented Data Entry and Administrative Support professional with experience managing high-volume data, maintaining accurate records, processing documentation, and supporting business operations. Skilled in Microsoft Office applications, database management, information verification, and administrative support. Demonstrated ability to maintain confidentiality, identify discrepancies, cleanse and update records, and work independently while meeting deadlines in fast-paced environments.

CORE SKILLS

• Data Entry & Database Maintenance

• Data Verification & Quality Control

• Microsoft Word, Excel & Outlook

• Administrative Support

• Record Management & Documentation

• Data Cleansing & Record Updates

• Invoice & Order Verification

• Information Accuracy & Error Resolution

• Time Management & Organization

• Customer Service & Communication

• Confidential Information Handling

• Remote Work & Independent Productivity

PROFESSIONAL EXPERIENCE

Customer Support Representative

ABC Customer Solutions — Houston, TX 2024 – Present

• Maintain and update customer records while ensuring data accuracy and confidentiality.

• Process customer requests and document interactions through digital systems.

• Verify information and resolve discrepancies by coordinating with internal departments.

• Communicate professionally through phone, email, and chat channels.

• Support workflow management while meeting productivity and accuracy goals.

Logistics Operations Associate (TLS Scanner)

FedEx — Houston, TX 2024 – Present

• Process and verify large volumes of shipment and tracking data using internal systems.

• Maintain accurate records and ensure information is updated in company databases.

• Review documentation and identify discrepancies for timely resolution.

• Support operational reporting and data accuracy initiatives.

• Follow company procedures regarding confidentiality and record integrity.

Warehouse Associate

Superbag — Houston, TX 2021 – 2023

• Maintained inventory records, shipping documents, and operational reports.

• Verified shipment information and ensured accuracy of inventory transactions.

• Organized and managed documentation for efficient retrieval and reporting.

• Assisted in resolving inventory discrepancies and process-related issues.

Administrative & IT Support Assistant

Global Tech Services — Houston, TX 2022 – 2023

• Performed data entry, file management, and administrative support functions.

• Created and maintained spreadsheets, reports, and electronic records.

• Assisted with documentation review and information verification.

• Maintained confidentiality while handling sensitive business information.

• Supported staff with administrative and operational tasks.

EDUCATION

Bachelor of Science in Business Administration

Lead City University 2009 – 2013

Diploma in Information Technology

NIIT 2010

Houston Community College

2021 – 2025

TECHNICAL SKILLS

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Google Sheets

• Database Management Systems

• Data Entry Applications

• Electronic Record Management

• Windows Operating Systems

ADDITIONAL QUALIFICATIONS

• Fast and accurate typing skills

• Strong attention to detail

• Excellent written and verbal communication skills

• Ability to identify and correct data errors

• Strong organizational and time-management abilities

• Experience handling confidential information

• Ability to work independently and collaboratively

• Quick learner with adaptability to new systems and technologies

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