Megan Marie Kozal
Kentwood, MI 49508
************@*****.***
PROFESSIONAL SUMMARY
Hard-working, dedicated, service-focused professional, who loves to make great experiences and connections with others.
I am reliable, respectful, very personable, great at multi-tasking and would be an asset to your company.
Quick learner willing to use my skills and advance my knowledge with this company.
When it comes to the workplace; communication, accountability, and respect are core values that I maintain and embody.
SKILLS
Scheduling, training staff and enforcing guidelines and procedures. I’m involved in hiring and interview processes as well as firing. Heavily involved with inventory of products, managing all bar ordering, and food suppliers as well. Able to price out items weekly/monthly and assess cost between multiple vendors. Organization of office work, bills, employee files and licensing. Able to write checks, pay bills and authorize work orders for repair and restaurant supplies. Able to manage multiple employees at once and deal with customer concerns as well. Resourceful, and creative and have planned company holiday parties, as well as private parties with contracts.
Have a familiarity with things in the medical field from previous jobs, and education. Combined with the other skills that I have learned, and being a fast learner, with putting my best food forward, I would love to apply myself, and would love to be a part of your team.
WORK EXPERIENCE
Assistant General Manager
(Host, Server, Bartender and Trainer as well)
JU Sushi and Lounge 01/2014 – Present
Duties include handling safe and money transactions, ordering and inventory of all restaurant supplies, stocking, flow of restaurant, and front of house employees, and discipline among staff
Scheduling, requests off, also responsible for interviewing and hiring/firing.
Taking complaints from customers and staff and handling them with ease.
Organizing and booking private parties; have extensive food and menu knowledge.
Always available to help others by lending a handle or advice. I’m not afraid to do the work along side coworkers or lead by example, and able to teach when applicable.
Able to handle high stress situation with ease especially during rush hours, on my toes ready and eager to get things done, with a great memory and quick learning ability.
In charge of training, explaining procedures and process of order, with multiple employees, in all front of house areas that deal with customers.
Home Health Aide
Bettie and Raymond Barr 07/2011 – 09/2014
In home health aide for 24 hour care responsible for the well-being of both grand parents
Job includes cooking, cleaning, setting up, ordering and administering medication, transport to and from doctor’s appointments, dressing, bathing, and other assisting with activities of daily life such as grocery shopping, dishes and laundry; maintaining the home.
Transporting to and from the bathroom and other areas of the house, with walker and wheel chair due to Bettie being a full assist.
Resident Assistant
Porter Hills Retirement Community 01/2011 – 07/2011
Assisted Patients with activities of daily living including cleaning, dressing, toileting, and other needs that they may have.
Took and recorded vitals, administered medication, and monitored and updated their personal charts.
Assist with bathing residents, taking food orders, serving their meals and cleaning the tables, as well as knowing their habits and regular routines.
Transported residents to and from the store, hair salon, nurse station, dining room and activity hall when events are available
Personal Care Attendant
Mary Kathleen Hoodhood 9/2008 – 07/2011
Learned the basics of assessing patient vital signs, administration of medication, and glucose management.
Assisted in the transferring between bed and wheelchair, and positioning in bed.
Assisted with all activities of daily living, and social events
Helped patient live to the fullest such as travel, volunteer, be persistent with work and household duties, cooking, cleaning, and organization.
Learned special procedures of how to care for quadriplegics, such as coughing or moving, and Range of motion.
Cast Member
Celebration! Cinema 6/2007 – 8/2009
Received "exemplary" and "exceeds expectations" ratings on most performance reviews. Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.
Demonstrated the ability to interact with customers from diverse cultures and backgrounds.
Commended for multitasking abilities.
Recognized for superior performance and dedicated service commitment
Learned special procedures of how to care for quadriplegics, such as coughing or moving, and Range of motion.
EDUCATION
University of Detroit Mercy-Detroit, Michigan Two Years credit 2008-2010
Grand Rapids Community College-Grand Rapids, MI Undergraduate Credit 2010
Forest Hills Eastern High School- Ada, Michigan
Diploma- May 2008
SKILLS
MS Word
MS Excel
MS Power Point
Some medical terminology
Scheduling
Managing calendars
Multi-tasking
Payment scheduling
Inventory and product ordering
Phone and customer management
Guest and Customer Service
REFERENCES
Marcus Whittaker 231-***-****
Co-worker at JU Sushi and Lounge
Kelly Lemar 941-***-****
Co-worker at Ju Sushi and Lounge