Dedicated Behavioral Health Professional Resume Title

Sonya McCollum

251-***-**** *************@*****.***

Professional Summary

Dedicated behavioral health professional and Certified Recovery Support Specialist (C.R.S.S.) with experience in clinical assessments, crisis intervention, de-escalation, and discharge planning. Skilled in documentation compliance, client safety monitoring, and multidisciplinary collaboration to ensure continuity of care within behavioral health settings. Professional Experience

Behavioral Tech Support (2024–Present)

• Conduct clinical assessments and monitor client safety across levels of care.

• Implement crisis intervention and de-escalation strategies.

• Maintain accurate documentation and assist with discharge planning.

• Collaborate with multidisciplinary teams to support recovery goals. The Cheesecake Factory (2022–2025)

• Delivered exceptional service in high-volume environments.

• Managed competing priorities and resolved conflicts professionally. Olive Garden (2022)

• Demonstrated strong communication and teamwork skills. 2 Mops & A Bucket (2004–2019)

• Managed client relationships and maintained high service standards. Education

Associate Degree in Criminal Justice

Certification

Certified Recovery Support Specialist (C.R.S.S.)

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