Customer-Focused Guest Services Professional
Resume:
Isabel Rose Boker
***************@*****.***
Professional Summary
Outgoing and customer-focused professional with experience in hospitality, banking, and team leadership. Skilled at building positive guest relationships, handling cash and transactions accurately, working in fast-paced environments, and delivering exceptional service. Known for professionalism, reliability, and creating a welcoming experience for customers.
Experience
To-Go Specialist Chili's November 2025 – Present
- Provide excellent customer service in a high-volume restaurant environment.
- Manage takeout orders, payments, and guest interactions.
- Ensure order accuracy and timely service.
- Work closely with team members to maintain a positive guest experience.
Community Banker First State Community Bank September 2025 – Present
- Deliver professional customer service and build client relationships.
- Handle cash transactions accurately and securely.
- Assist customers with account services and problem resolution.
- Maintain attention to detail and confidentiality.
Crew Trainer McDonald's March 2024 – June 2025
- Trained new employees and supported team development.
- Assisted with customer service and daily operations.
- Managed multiple responsibilities in a fast-paced environment.
- Helped maintain high service and cleanliness standards.
Education
St. Louis Community College
Business Administration (Online) Currently Enrolled
High School Diploma Graduated 2025
Relevant Skills
Guest Service • Hospitality • Cash Handling • Customer Relations • Sales Support • Communication • Teamwork • Multitasking • Conflict Resolution • Professional Appearance • Time Management
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