Accounts Payable

N. MADHAN KUMAR

Email: ****************@*****.***

Mobile: 995-***-****

Professional Summary:

Finance and Business Operations professional with 15 years of experience, including 5+ years in Accounts Payable and Record to Report operations and 9+ years in SAP SD Functional Testing. Skilled in invoice processing, vendor reconciliation, payment processing, reporting, and team management. Seeking opportunities in Finance Operations, Accounts Payable, and Shared Services.

Professional Achievements:

Received the You Made a Difference Award twice for reducing escalation invoices and improving process efficiency.

Recognized as Gold Performer and Star Performer twice for excellence in invoice processing.

Received the Best Customer Appreciation Award in March 2012 and June 2016 for outstanding service delivery.

Received multiple appreciation emails from management for high-quality documentation and consistent performance.

Secured Runner-up positions in zonal-level Kabaddi, Volleyball, and Cricket competitions.

Core Skills:

Accounts Payable (AP)

Record to Report (R2R)

Invoice Processing (PO & Non-PO)

Payment Processing

Vendor Management & Reconciliation

SLA & KPI Monitoring

MIS Reporting

Escalation Management

Team Management & Work Allocation

Quality Assurance & Process Compliance

Training & Mentoring

SAP, SAT, Citrix & JBA Tools

Professional Experience:

Cognizant Technology Solutions India Pvt Ltd - Chennai

Senior Process Associate

Sept 2021 – Apr 2023

Responsibilities:

Managed a team of 10 members by allocating daily targets and monitoring performance, productivity, and SLA compliance.

Processed PO and Non-PO invoices and resolved invoice discrepancies.

Supported payment processing activities as per approvals and company procedures.

Prepared Prelog Reconciliation, Posting Reconciliation and Legalization Reports

Managed shared mailbox activities including internal, external and escalation emails

Performed quality assurance reviews of team production

Prepared and monitored daily, weekly, and monthly SLA and production reports.

Communicating with vendors regarding invoice discrepancies, statements and missing invoices

Training and mentoring employees to improve productivity and reduce errors

Conducting CAPA sessions for error analysis and process improvement

Handling exceptional queries through email communication

Monitoring and managing daily aging reports

Analyzing Statements of Account (SOA) on a monthly basis

Performed vendor statement reconciliation and resolved outstanding discrepancies

DHL Global Forwarding Freight & Shared Services - Chennai

Senior Process Associate

Apr 2018 to Aug 2020

Responsibilities:

Managed a team of 10 members by allocating daily targets and monitoring performance, productivity, and SLA compliance.

Processed PO and Non-PO invoices and resolved invoice discrepancies.

Supported payment processing activities as per approvals and company procedures.

Prepared Prelog Reconciliation, Posting Reconciliation and Legalization Reports

Managed shared mailbox activities including internal, external and escalation emails

Performed quality assurance reviews of team production

Prepared and monitored daily, weekly, and monthly SLA and production reports.

Communicating with vendors regarding invoice discrepancies, statements and missing invoices

Training and mentoring employees to improve productivity and reduce errors

Handling exceptional queries through email communication

Monitoring and managing daily aging reports

Performed vendor statement reconciliation and resolved outstanding discrepancies.

DXC Technology - Chennai

Senior Process Associate

Jan 2017 to Apr 2018

Responsibilities:

Performed 3-Way Matching of Purchase Orders, Invoices and Bills of Lading

Processed PO and Non-PO invoices in accordance with company policies and payment terms.

Utilized SAP, SAT, Citrix and JBA Tools for invoice processing and reporting

Resolved price and quantity discrepancies in Online and Order Agreements

Prepared On-Time Payment Reports and ensured timely vendor payments

Followed up on aging outstanding items and ensured timely resolution.

Supported Vendor Management activities and resolved invoice-related queries.

Returned incorrect invoices for correction and managed rejected and escalated invoices.

Performed vendor statement reconciliation and resolved outstanding discrepancies.

Hewlett-Packard Global E-Business Solutions Pvt Ltd – Chennai

Senior Process Associate

09th Jul 2007 to Dec 2016

SAP SD Skills:

Executed test cases and validated business requirements within project timelines.

Coordinated with development teams for defect analysis, resolution, and retesting.

Logged, tracked, and managed defects using HP ALM/QC.

Prepared End User Training Documents and Functional Specification Documents.

Created Quotes, Sales Orders, Contracts, Invoices, Debit Memos, and Credit Memos in SAP SD.

Developed and executed Test Cases for SIT, UAT, and Regression Testing.

Prepared testing status reports and communicated project progress to stakeholders.

Conducted testing review meetings and supported defect-free production deployments.

Provided training and knowledge transfer sessions on new business requirements.

Project Involved:

1.Time and Material Testing (SIT & UAT):

Performed SIT and UAT for Time & Material services in SAP SD.

Supported business process transition to SAP platforms.

2.End-to-End Sales Process Testing:

Tested Order-to-Cash processes including Quotations, Sales Orders, Contracts, and Invoicing.

Executed test cases and validated business requirements.

3.Complex Time & Material Project:

Tested automated order creation processes and validated SAP workflows.

Environment:

Client: HP Enterprise Customers

SAP Version: SAP 6.0

Module: Sales and Distribution (SD)

Testing Type: Manual Testing

Tool: HP Quality Center (QC) 10.0

My contribution in the project:

Performed User Acceptance Testing (UAT) and Regression Testing.

Reviewed feedback from developers and executed Regression Testing for defect fixes.

Attended daily status meetings and provided detailed testing status reports.

Developed and designed System Test Plans and Test Cases.

Logged and tracked defects using HP Quality Center (QC).

Performed retesting of defect fixes to ensure a defect-free test environment.

Professional Responsibilities:

Involved in System Integration Testing (SIT), End-to-End Testing, and Regression Testing to ensure application quality and stability.

Designed, developed, and executed test cases based on functional requirements and business scenarios.

Actively participated in daily status meetings to track testing progress, defects, and overall project health.

Performed various Black Box Testing techniques including Functional, Integration, and Regression Testing.

Retested defect fixes and ensured successful closure of issues in a defect-free test environment.

Worked extensively on SAP Sales and Distribution (SD) module processes including Inquiries, Quotations, Sales Orders, Deliveries, and Billing.

Tested different sales order types such as Cash Sales, Rush Orders, Consignment Stock, and Third-Party Sales scenarios.

Validated and tested custom configurations including Sales Document Types, Item Categories, and Schedule Line Categories.

Educational Background:

MBA - Sathyabama University, Chennai (2005-2007)

B. Com - Jain College, Chennai (2002-2005)

Languages:

English

Tamil

Telugu

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