Billing & Account Management Professional
Resume:
Ronnie Howard
Rancho Cucamonga, CA *****
***********************@*****.***
Work Experience
Billing and Collections Manager
RSG Legal Group - Rancho Cucamonga, CA
October 2023 to Present
• Active use of techniques and knowledge of the laws pertaining to debt collection, compiling, and organizing data and information
• Follow-up on missed payments and resolve financial discrepancies
• Examine bills for accuracy and request any missing information
• Help consumers develop payment plans
• Maintain billing software by updating rate change, cash spreadsheets, and current collection reports
• Supervise, train, and communicate with department Account Manager
Divined Purpose - Chino Hills, CA
August 2016 to April 2020
• Communicate with clients on a daily basis via email and phone
• Establish and maintain relationships with assigned clients as first point of contact for day-to-day account management
• Act as a liaison between assigned clients and the Client Services team
• Maintain thorough client records through our CRM platform
• Coordinate and execute internal and external sales appointments on all potential customers through cold calling, prospecting and referrals from current customers Education
Currently in College in Cinematography
Full Sail University - Orlando, FL
February 2023 to Present
Skills
• Customer Service
• Account Management
• CRM Software
• Business Development
• Negotiation
• Billing
Contact this candidate