Certified Payroll Professional (CPP) - Remote Payroll Expert
Resume:
MAXINE R. BOWLES
CERTIFIED PAYROLL PROFESSIONAL (CPP)
**********@*****.***
NEW YORK, NY (REMOTE)
LINKEDIN.COM/IN/MAXINEBOWLES
SUMMARY
Certified Payroll Professional (CPP) with extensive experience managing complex, multi-state, and international payroll operations. Skilled in ADP systems, compliance, and process improvement with a proven record of enhancing accuracy and efficiency while improving employee satisfaction. Trusted partner to HR and Finance teams, ensuring seamless, compliant payroll delivery across diverse organizations and industries. Experienced in remote collaboration and virtual payroll management.
EDUCATION & CERTIFICATION
Bachelor of Business Administration (BBA), Finance
CUNY Baruch College, Zicklin School of Business
Certified Payroll Professional (CPP) – American Payroll Association
PROFESSIONAL EXPERIENCE
Publicis: Resources, New York, NY (Remote) Nov 2023 – Oct 2025
Payroll Specialist
Administered semi-monthly and biweekly payroll for 1,000–1,500 employees across 20–25 states, including hourly and salaried staff.
Improved payroll accuracy by reducing processing errors by approximately 20% through quality control checks and reconciliation between ADP EV5 and EV6 systems.
Processed bonus payrolls throughout the year, including prior-quarter adjustments and other income entries for W-2 reporting.
Assisted with testing and implementation during the transition from ADP EV5 to EV6 to ensure system accuracy and data integrity.
Trained two employees on payroll procedures and system navigation to standardize processes and improve cross-coverage.
Partnered with HR and Finance teams to resolve payroll discrepancies promptly and maintain smooth end-to-end payroll cycles.
Payroll Consultant – Multiple Clients, New York, NY Dec 2016 – Nov 2023
(Morgan Stanley, Alliance Building Services, Interfaith Medical Center, Gerson Lehrman Group, Intercept Pharmaceuticals, Publicis: Resources)
Delivered end-to-end payroll processing for 1,500+ multi-state and international employees, ensuring accurate and on-time pay cycles across diverse industries.
Managed complex calculations including gross-ups, retroactive adjustments, and prorated pay for new hires and terminations.
Processed garnishments, direct deposits, and personnel updates while maintaining compliance with federal, state, and local tax and wage regulations.
Assisted with W-2 corrections (W-2Cs) and year-end reconciliations to ensure accurate reporting and compliance.
Administered ADP EV5 payroll system; created new tax jurisdictions and uploaded tax notices to maintain compliance with multiple states.
Increased efficiency by developing import templates that reduced manual entry and shortened processing time for payroll changes and bonuses.
McKinsey & Company, New York, NY Dec 2005 – Sep 2016
Senior Payroll Administrator
Managed end-to-end payroll operations for 1,100 U.S. and international employees across multiple regions.
Served as key liaison between the HR Service Center, consultants, and staff, ensuring timely resolution of payroll issues and inquiries.
Calculated multi-state payrolls involving reciprocal tax agreements and local income tax municipalities.
Trained and transitioned payroll processes to outsourced teams, maintaining accuracy, compliance, and knowledge continuity.
Conducted detailed audits to verify year-to-date wages and ensure compliance with all federal and state regulations.
PAYROLL & HRIS SYSTEMS
ADP EV5, ADP EV6, ADP Workforce Now, ADP eTime, Lawson, Microsoft Excel (PivotTables, VLOOKUP, Formulas)
PROFESSIONAL AFFILIATIONS
Member, American Payroll Association – National Chapter
Member, American Payroll Association – New York Metro Chapter
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