Operations & Administrative Leader with 25+ Years Experience

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AL SIMIC

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PROFESSIONAL SUMMARY

Experienced administrative and operations professional with 25+ years supporting executives, business operations, customer service, project coordination, and remote teams in fast-paced environments.

EXPERIENCE

Operations & Administrative Manager

January 2001 - Present Multi Service Media Enterprises

Managed day-to-day remote business operations, scheduling, contractor coordination, and administrative workflows

Oversaw communication with clients, contractors, developers, and external vendors across multiple ongoing projects

Handled digital content publishing, website updates, document management, newsletters, and operational support

Maintained records, billing coordination, payroll support, contracts, and operational documentation

Managed independent contractors, onboarding processes, training coordination, and workflow oversight

Executive Assistant / Word Processing Operator

January 1996 - January 2001 Adecco Employment Agency

Provided executive and administrative support through long- and short-term assignments

Prepared presentations, newsletters, spreadsheets, reports, mail merges, and business documents

Managed database updates, scheduling tasks, and office coordination responsibilities

Supported multiple departments with document formatting, communications, and operational assistance

Sales Support Specialist

January 1995 - January 1996 Lexis-Nexis

Supported sales teams with reporting, document preparation, database management, and technical support

Created spreadsheets, presentations, mail merges, and operational documentation

Assisted with workload coordination, temporary staff support, and office administration

CONTACT

310-***-****

********@*****.***

Los Angeles, CA

SKILLS

Bilingual: English & Spanish

Executive Support

Calendar & Email Management

Customer Service & Support

Remote Operations Coordination

Project & Vendor Coordination

Microsoft Office & Google

Workspace

CRM & Database Management

Document Preparation, Data Entry

& Typing (65-70 WPM)

Contractor Onboarding & Team

Coordination

WordPress, Content Management

& Social Media Support

EDUCATION

Bachelor of Science in Theatre Arts

CUNY Baccalaureate, New York, NY

Associate in Applied Science in

Data Processing

Borough of Manhattan Community

College, New York, NY

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