Ben F. Williams
Saint Simons Island, GA 31522
************@**********.***
Dear Hiring Manager,
I am writing to express my interest in the position recently advertised. After a long and rewarding career in Information Technology, I have transitioned into retirement; however, I find that I greatly value the structure, collaboration, and sense of purpose that come from being part of a team. I am seeking an opportunity where I can contribute meaningfully in a supportive, lower-stress environment while remaining active and engaged. Throughout my career, I developed strong communication, organizational, customer service, and problem-solving skills. I have consistently demonstrated professionalism, dependability, and adaptability in a variety of settings. I take pride in approaching responsibilities with diligence and a positive attitude, and I am confident that my experience and work ethic would make me a valuable addition to your team. This role is particularly appealing because it offers the opportunity to contribute in a productive and rewarding way while maintaining a balanced lifestyle. I am motivated to apply my experience, reliability, and people skills to support your organization’s goals and contribute to a positive workplace culture.
I would welcome the opportunity to discuss how my background aligns with your needs. Thank you for your time and consideration. I look forward to the possibility of contributing to your organization.
Sincerely,
Ben Williams
BEN F. WILLIAMS
St. Simons Island, GA
************@**********.***
PROFESSIONAL SUMMARY
Retired professional seeking a non-management job to stay active and contribute. Business executive and former company president with 30+ years of experience in business development, operations management, product strategy, financial oversight, and strategic growth initiatives. Proven record of revenue expansion, operational turnaround, national account management, and cross-functional team leadership. CORE COMPETENCIES
Business Development
Revenue Growth & Market Expansion
Strategic Planning & Execution
Operations Management
Financial Analysis & P&L Oversight
Product Management & Lifecycle Strategy
Mergers & Acquisitions Support
National Account Management
Customer Retention & Relationship Management
Project Management
Cross-Functional Leadership
Team Development & Mentorship
PROFESSIONAL EXPERIENCE
President & General Manager
TouchMate Interactive Solutions 2010 – 2023
• Acquired and successfully revitalized an underperforming business, increasing annual revenue by over $2 million.
• Expanded customer base by 125%, achieving more than 1,000 installations nationwide.
• Directed sales strategy, pricing models, product development, and operational execution.
• Managed cross-functional teams across sales, technical support, and administration.
• Strengthened national account relationships and improved customer retention metrics.
• Oversaw financial performance, budgeting, forecasting, and profitability initiatives. Vice President, Business Development
PAR Technology Corporation 1993 – 2010
• Identified emerging market opportunities and launched incubator teams for new products and services.
• Integrated new ventures into core operations to drive scalable revenue growth.
• Secured and expanded major corporate accounts, including McDonald’s and IBM, generating over $1 million in project profits.
• Collaborated with CEO and Board of Directors on acquisition of three companies to enhance technology portfolio and market position.
• Led strategic growth initiatives across multiple business lines and markets. Director, Retail Systems Product Management
NCR Corporation 1973 – 1993
• Directed retail systems product management initiatives within a competitive national market.
• Managed product lifecycle planning, pricing strategy, and go-to-market execution.
• Coordinated cross-functional teams including engineering, sales, and marketing.
• Contributed to long-term revenue growth and product innovation initiatives. EDUCATION
Bachelor of Arts
University of Georgia
ADDITIONAL EXPERTISE
Financial statement analysis
SEC regulatory knowledge
Strategic planning and execution
Microsoft Office Suite (Word, Excel, PowerPoint, Access, Project) Adobe Acrobat and Adobe Creative Cloud
COMMUNITY LEADERSHIP
Football Official (45 years)
• Officiated three State Championship games
• Trainer and mentor for new officials
• Game evaluator for Georgia High School Association