Customer Service and Clerical Professional with Caregiving Experience

Rose Burgio

*** ***** ******/** 510-***-****

Hayward, CA 94544/*******@*******.***

Professional Summary - Customer service

Complete deadlines, perform clerical duties, provide excellent customer service, accomplish assignments/projects such as budget plans and cycle counts, and achieve results.

Skills

Leadership skills/staff training Type 30-50 wpm/data and order entry

Internet savvy/Qc skills Epic, Quicken, Microsoft Word, Excel, AS04, and Pioneer

Verify credit applications Strong interpersonal and organizational skills

Strong communication skills Prepare responses for routing inquiries

Assist with planning of events and meetings Light bookkeeping

Work History

Alegre Home Care

San Mateo, CA

Caregiver-02/2023 to 05/2025

Do housekeeping duties and help take care of client.

Assisting Hands Home Care Newark, CA

Caregiver-07/2023 to 01/2025

Do housekeeping duties and help take care of client.

True Pill Hayward, CA

Pharmacy Clerk-01/2022 to 12/2022

Processed orders and worked with medications.

Farben Inc. Hayward, CA

Office Assistant-11/2019 to 10/2020

Did various clerical duties and worked with various computer softwares. I also cultivated good business relationships with customers to drive development. I provided a positive and pleasant environment for employees and customers.

Eds Classic Restoration Went out of business

Office Assistant-01/2017 to 05/2019

Did various clerical duties and worked with various computer softwares. I also cultivated good business relationships with customers to drive development. I provided a positive and pleasant environment for employees and customers.

Amazon Newark, CA

Warehouse associate/ambassador 09/2013 to 10/2015

Scanned packages, sorted packages, worked in receiving and shipping dept, supervised employees, and operated forklift.

Education

Heald Business College-Medical Office Administration

A.S degree-1994 to 1996

California Pacific International College-Sterile Processing Distribution Technician

Certificate of Completion-2017/State Certified for Sterile Processing Distribution Tech ID 37906

Security guard licenses G1403863

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