Career-Oriented Customer Support & Logistics Specialist
Resume:
CHELSEA MCKENZIE
Conway, SC
**********@*****.***
WORK EXPERIENCE
MARCH 2023-DECEMBER 2025
CUSTOMER ADVOCATE
CARVANA
-Delivery driver for customers buying up or selling cars
-public notary of South Carolina
-Paperwork for selling vehicles
-Inventory of vehicles on lot
-Single and double hauler certified driver
-DOT medical card holder
SEPTEMBER 2017 TO SEPTEMBER 2022
PRODUCTION ASSOCIATE
BMW MANUFACTURING
-Material handler for parts being received
-Sequence picker for parts being delivered
-Forklift driver
- Assisting with deliveries to the assembly line
-cycle counting parts
-batch controller over seeing associates on nightly work assignments
-train delivery driver throughout plant with parts needed for the assembly line
AUGUST 2016 TO APRIL 2017
ENGAGEMENT SPECIALIST
STARTEK
- Assisting with 65+ calls per day
- Reviewing bills
-Making plan changes -Verifying
identity
-Checking eligibility and benefits for medical professionals
NOVEMBER 2014 TO APRIL 2016
CUSTOMER SERVICE REP
SYKES ENTERPRISES
-Processing payments
-Setting up payment arrangements
-Ensuring first call resolution -
Retention
-Adding/Changing services
JUNE 2007 TO JUNE 2013
AUTOMATED LOGISTICAL SPECIALIST, ARMY NATIONAL GUARD
-Maintained data base for logistical information
-Provide ongoing analyses in areas such as back orders or processing deliveries
– Monitor inventory transactions at warehouse facilities
EDUCATION
MAY 2006
HIGH SCHOOL DIPLOMA, LAKE CITY HIGH SCHOOL
SKILLS
Hands on trainer,
training individuals for qualifications on specific jobs
Combat life saver
Effective Listening
Rf/ zebra scanner
Fork lift operation
Receiving goods
Call Center specialist
Conflict Resolution specialist
Clear Communication
Material handler
SAP system
Shipping goods
Merchandising
Inventory control
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