Administrative Assistant, Secretary
Resume:
Counce, TN *****
***************@*****.***
Work Experience
Kimberly
Administrative Professional
Experienced and
dependable Administrative
Professional with over 20
years of expertise
supporting operations
across corporate, education,
healthcare, and
transportation industries.
Skilled in office
management, pricing
coordination, procurement
support, and cross-
departmental
communication. Known for
accuracy, organization, and
a proactive approach to
solving problems and
improving workflows.
Summary
Core Competencies
Stella Jones Corp. Counce, TN
Sr. Administrative Assistant Pricing Coordinator 2024- June 2025
Spearhead administrative operations within the Procurement Department for the Rail Ties division, ensuring seamless execution of policies and procedures.
Manage invoicing for utilities, equipment, and lease agreements across 13 company and contract yard locations. Maintain accurate digital filing systems and facilitate interdepartmental communications using SAP.
Oversee pricing implementation processes, coordinating updates with internal Buyers and ensuring data integrity. Prepare and deliver detailed weekly and monthly pricing reports and performance analytics to senior leadership. Managed end-to-end workers’ compensation claims,
including identification, verification, billing, and follow-up Coordinated with healthcare providers, insurance carriers, and claims adjusters to resolve outstanding claims Handled high-volume inbound/outbound calls while
maintaining HIPAA compliance and professional
communication
Verified insurance information, documented account details, and maintained organized records
Ensured timely claim resolution by tracking follow-ups and applying medical billing knowledge (UB-04, CMS-1500) Syntriq Health Solutions
Workers Compensation Representative
July 2025-December 2025
Cardiel
Executive & Administrative
Support
Microsoft Office Suite (Excel,
Word, Outlook)
SAP Systems,
OneDrive & Microsoft Teams
Invoicing & Pricing
Coordination Cross-
Departmental
Communication Records
File Management
Scheduling, Calendar
Event Planning
Coordination Compliance
Regulatory Support
Managed front office operations, including high-volume scheduling and multi-line phone coordination for outpatient therapy services
Maintained accurate patient records by verifying insurance, processing medical charts, and ensuring timely follow-ups Supported administrative and billing functions through therapist charge entry and data management
Provided professional front desk support, including patient check-in/out and guidance on forms and documentation Hardin Medical Center
Department Secretary
March 2026- Present
Additional Work Experience
Provided comprehensive administrative support to the Principal, managing calendars, coordinating meetings, and facilitating communication across faculty, staff, and families.
Served as the main point of contact for the front office, handling a high volume of inquiries via phone, email, and in person, while ensuring a welcoming and professional environment.
Maintained accurate student attendance, health, and academic records, and supported the preparation of reports and documentation in compliance with school policies.
Oversaw annual curriculum and supply orders, managed inventory for faculty, and supported event planning for campus-wide programs and seasonal celebrations. Collaborated with the Admissions Department and high school campus to coordinate Preview Days, tours, and cross-campus events, enhancing community engagement and school spirit.
Western Christian Schools – K–8 Campus, Claremont, CA Administrative Assistant to the Principal
2009-2015
Managed front desk operations, including patient scheduling, payments, and file maintenance in a busy chiropractic office.
Patient charting, x-ray prep, and clinical flow management. Processed medical records and coordinated communication with referring physicians and labs.
Maintained a clean, organized, and welcoming office environment. Atlas Spinal / NUCCA Chiropractic, Claremont, CA
Front Office / Patient Coordinator
2017-2018
References
Liz Vanskike
***.********@*****.***
Michelle Browning
********.********@**********.***
Directed back-office operations for a long-haul trucking business, overseeing driver dispatch schedules and route planning.
Maintained comprehensive financial records and managed documentation for tax preparation and regulatory compliance.
Provided hands-on support to drivers, ensuring adherence to FMCSA and DOT requirements through timely updates and reporting. Independent Trucking Company
Secretary / Co-Owner
2018 – 2023
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