Trung Le
Ocoee, FL *****
***********@*****.***
Summary:
Information Technology graduate from the University of Central Florida with hands-on technical experience in troubleshooting, programming, and customer support. Knowledgeable in cybersecurity fundamentals, cloud security concepts, and scripting with Python. Seeking an entry-level IT support, help desk, data analyst, or cybersecurity role to apply and further develop technical, analytical, and problem-solving skills.
Education:
University of Central Florida, Orlando, Florida June 2022 – May 2026 Majoring in B.S. Information Technology
Valencia College, Orlando, Florida September 2017 – April 2020 Associate’s in arts degree.
Work Experience
Premier Elevator and Premier-Oracle Elevator May 2020 – May 2022
Position: Elevator Technician and Technician Assistant
Assisted in elevator modernization and maintenance projects involving electrical wiring, circuitry, and system upgrades
Supported lead technicians with troubleshooting, servicing, and installation across multi-state job sites (FL & TX)
Followed safety protocols and project deadlines while working in team-based environments Urban Hibachi June 2018 – March 2020
Position: Server
Provided customer service in a fast-paced environment
Trained new employees and supported team operations Amazon Flex May 2026 – Present
Position: Amazon Flex Driver
Managed time-sensitive deliveries using mobile routing and navigation applications in a fast- paced environment
Resolved delivery and customer issues independently through effective communication and problem-solving skills
Volunteer Work
Vietnamese Eucharistic Youth Movement (VEYM) September 2016 - Present
Position: Youth Leader and Vice President of Academic Affairs
Developed and implemented academic curricula aligned with VEYM national standards
Led division leaders in curriculum planning for multiple age groups
Plan and collaborate with VEYM Youth Leaders in Orlando to create training programs, events, volunteer opportunities, activities, annual camps and more.
Assist with regional VEYM leadership meetings across the U.S. Skills
Cloud & IT Badges: AWS Cloud Foundation, AWS Cloud Security Foundations
Certifications: CompTIA IT Fundamentals (ITF+)
Programming Languages: Java, C, and Python
Computer Tools: Microsoft Office, Google Workspace
Language English and Vietnamese