Retail Operations Supervisor with Inventory & Cash Control

Martin Nguyen **** Galleon Field Ln Cypress TX ***33 *************@*****.*** (281) 780 - 8514

Professional Profile

Career Objective

Seeking a challenging position in difference environment and secure a position where my existing skills and experience can be utilized by a progressive and innovative company.

Capabilities:

Fast learner and the ability to take on new challenges can be used. My dedication and the ability to acquire new skills will advantage any company I work for. Hard working, handle detail work under pressure

Professional Experience

San Jose Flea Market/Ogden Entertainment/Aramark, San Jose, CA 06/1986 – 05/2008

Area Supervisor

•Responsible for scheduling snack bar open & close time, schedule for employee start time. Make sure each snack bar with high volume of sales are fully staffed.

•Check inventory and help place order stock for the event and the next day as needed

•Spot check and audit cashiers and snack bars if required

•Award and discipline employees for over/short of cash handling. Making recommendations for termination and/or suspend employee in accordance with company guidelines.

•Schedule new hired for training in various positions and areas of needed.

•In charged several snack bars, manage the daily activity and responsible for daily opening and closing.

•Reconcile sales report at end of day, cash and all inventory transaction during event.

•Handle and resolve customer complains as arise maintains a high level of customer service and ensures customer issues are quickly and efficiently resolved.

•Address related issues to General Manager for corrective action.

•Weekly inventory Monday morning sort out old product and wait for new truck come in

•Check and verify incoming order from Sysco, Coca Cola, PepsiCo, Budweiser match with the invoice sort out where they belong to and put them away

•Rotation new product make sure New In & Old Out, restock to the stand keep track all invetory, daily, weekly, monthly report to Purchasing Manager

Coptech West, Inc. Milpitas, CA 09/1999 – 04/2009

Technical and Operation Manager

•Media duplication 4mm, 8mm, 9track, 3480, 3490, 3580, 3590, DAT, DAT-DCLZ.

•Run diagnostic test for each copy after job complete.

•Responsible for optical drive testing system daily.

•Operate high volume, digital printers, scanners to reproduce documents in quantities requested.

•Perform routine cleaning to keep equipment in shape.

•Ensure quality products are met based on established objectives and customer needs.

•Take order from customer and scheduling from department to department

•Maintain proper records keeping, daily logs, and production reports daily.

•Provide traveler list with full description from each department and any special note as needed.

•Final inspection, color match, make sure product compatible with all required from customer and alert customer if there are something need to be fixed.

Capital Public Market, San Jose, CA 10/2010 – 08/202018

Assistance Manager

•Responsible for scheduling stand open & close time, schedule for employee start time. Make sure each stand with high volume of sales are fully stock up

•Schedule new hired for training in various positions and areas of needed.

•In charged several snack bars, manage the daily activity

•Reconcile sales report at end of day, cash and all inventory transaction during event.

•Daily product rotation, inventory and balance out warehouse

•Receiving incoming order from Sysco, Vista, Pepsi and data entry all product

•Handle and resolve customer complains as arise. Maintains a high level of customer service and ensures customer issues are quickly and efficiently resolved.

•Receiving incoming order, count and verify with packaging slip make sure right item and right size plus

•Item rotation old item out and newer inside warehouse and walk in freezer

•Restock stands enough for the day or for the weekend or take over stock back

•Daily, weekly and monthly inventory which report back to Warehouse Manager and Purchasing Manager

•Biweekly inventory and report to GM, send out order to vendor early enough so order could come in latest by Thursday

•Enter Data into system for new incoming order

Kellogg’s San Jose, Frozen Division, San Jose, CA 02/2018 – 08/2020

Mix Machine Operator/QC/Production Specialist

•Responsible for hourly batter and weekly production update to management \

•CIP/Sanitation – Clean all system make sure comply with Food Safety regulation & FDA in between or at the end of the cycle.

•Work safety with chemicals during wet, cold & water

•Verify all supplies and follow all guidelines require by FDA

•Temperature check has to be done hourly

•Sanitation regulation has to follow and checkup daily

•Inventory and stock up for the next shift

•Document down any issue report to supervisor and pass down to the next operator

•After batching - batter come out from batter room will be store in a holding tank and waiting to get to the wheel

•All wheel have difference speed and difference for difference product and we have to maintain the right temperature throughout the whole shift

•After product come out from freezer will running through the conveyor to count and will run into another conveyor belt to the wrapper before get into adco for boxes or caser system

PepsiCo, Hayward, CA 10/2021 – 08/2022

Machine Filler Operator/Packaging/QC

•Mix and blend ingredients to create various batch

•Can line filler and packaging via 12 or 24 pack

•Blow molder for 20oz bottle.

•Clean & CIP/Sanitation system between 2 orders to provide the quality and safety of food intended for manufacturing or processing can be ensure by applying GMPs and GHPs or at the end of the cycle.

•Maintain a safety and healthy environment, demonstrating safe behaviors at all times

•Understand and help drive improvements to quality system and policies (CIP, Quality Data System, Safety Quality Food, Good Manufacturing Practices & Hazard Analysis Critical Control Point )

•Collaborate with production team members to maintain continuous flow of syrup to the lines

•Learn to safely and efficiently operate batching equipment set up, operation and sanitation

•Responsible for everything involving packaging in 12 or 24 cans pack or 24 bottle pack

•Keep track and log down all machine down time issue as they arise

•Operate the manufacturing equipment efficiently and safely

•Help load and unload coming truck

•Help production line to move product in and out quicker

•Pickup order whatever production line need

•Operating/Change over packaging machine from 12,24 bottle or package depend on current sale order

Cypress Fairbank ISD, TX 01/2023 – 12/2023

Maintenance

•Maintenance healthy environment, demonstrating safe behaviors at all times

•Maintenance all equipment running and up to date

•Fix up any broken tables, seat or replace with new equipment

•Check and fix any issue with building or facility

AcuFleet/Prime Flight Aviation Services, TX 03/2024 – Current

Tech Wash/ Aircraft Cleaning Services

•Nightly cleaning and detailing of our client’s aircraft,

•Interior services include cleaning and disinfection of the seat areas, vacuuming carpet as well as the lavatories

•Aircraft exterior services include pre wash and wash with specialized cleaning solutions

•Following safety procedure and regulation regarding aircraft cleaning

•Proper use of cleaning chemicals and equipment

•Adhering to strict turnaround time to meet flight schedules

Education

Mission College – Santa Clara, CA, June 1991

Reference: Available Upon request

Summary: As an experienced employee, I can work independently or as a part of a team. I adapt reality to new environment and readily accept new responsibilities and new challenges

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