Remote Data Specialist
Resume:
TAPETHA ARMSTRONG
PROFESSIONAL SUMMARY
Quality Control Analyst with expertise in laboratory quality assurance, SAP data management, and transaction processing. Specializes in managing documentation, ensuring regulatory compliance, and delivering customer-focused solutions. Background includes data analysis, loan processing, and insurance sales, supported by strong organizational and communication skills.
Work history
Self-Employed / Independent Agent - Insurance Sales Agent Cary, NC
10/2025 – 5/15/2026
• Provide life, health, and accident insurance solutions tailored to client needs.
• Educate clients on policy options, coverage benefits, and regulatory requirements.
• Build and maintain strong client relationships to support retention and referrals.
• Process applications and ensure accuracy of policy documentation and compliance.
• Utilize CRM and tracking tools to manage leads, follow-ups, and sales performance.
Clorox Company - Quality Lab Associate / QC Analyst (SAP) Morrisville, NC
03/2019 - 10/2025
• Maintained quality control processes and ensured compliance with laboratory and production standards.
• Updated SAP systems with release dates and monitored batch confirmations.
• Generated and analyzed KPI reports to track product quality and operational performance.
• Performed organoleptic testing of finished goods including color, transparency, consistency, texture, and fragrance.
• Conducted pH testing and daily calibration of laboratory equipment.
• Verified finished goods samples against confirmed production batches.
• Reviewed documentation logs (DTR) for accuracy and returned records for correction.
********@*****.***
Cary, NC 27519
Skills
• Sales Strategy Development
• Financial Needs Analysis
• Sales Pipeline Management
• Customer Relationship Management
• Customer Service Excellence
• Sales Training Facilitation
• SAP Data Management
• SAP
• Microsoft Office Suite
• Microsoft Excel, Word, Outlook
• SharePoint
• Organizational & Research Skills
• Policy Review Process
Education
Beaufort County Community College
Washington NC
High School Diploma
CERTIFICATIONS
• Excel Basics, HR Fundamentals,
Microsoft Word
TA
Home Business Inbound Call Center - Notary Loan Document Specialist Cary, NC
12/2002 - 03/2019
• Coordinated mortgage closings and verified loan document packages.
• Reviewed documentation to ensure compliance with lending requirements.
• Verified borrower identity and notarized financial documents.
• Communicated with lenders and escrow agents regarding closing instructions.
• Ensured timely and accurate document execution and return.
• Help prevent fraud through strict identity verification procedures. Apex Systems Inc (Genworth Mortgage Insurance) - Loan Document Processor / Data Entry Specialist
Raleigh, NC
09/2016 - 12/2016
• Verified mortgage loan packages prior to underwriting review.
• Organized and validated applications, credit reports, and disclosures.
• Reviewed loan data for accuracy including credit scores and liabilities.
• Maintained high data accuracy and timely processing. MKSD Institute for Disabilities - Administrative Assistant / Receptionist
Trenton, NJ
03/2005 - 12/2011
• Managed front desk operations and communications to ensure efficient visitor experiences.
• Coordinated communication using English and ASL.
• Processed payroll information and maintained petty cash records for accurate financial tracking.
• Managed office supply inventory.
• Facilitated communication between individuals using English and American Sign Language.
• Supported safety and emergency procedures.
ADDITIONAL SKILLS
• Banking & Financial Documentation
• Tax Documentation Experience
• Computer Networking Basics
• Technical Support
• Life, Health, and Accident Insurance
Licenses (NC, SC, TX, VA)
.
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