Natali Affak
*** * ***** ** (***) *** - **** ************@*****.***
EDUCATION
High School Diploma 06, 2023
Glendale High School
Overall GPA: 3.2
EXPERIENCE
Technix Academy, Montrose CA
Administrator/Front Desk Receptionist (40 hours/week)
● Coordinated meetings, appointments, and travel logistics for executives or teams.
● Prepared reports, maintained databases, and handled sensitive confidential information.
● Served as the main point of contact, handled messages, and helped keep communication flowing inside and outside the team.
● Assisted with project management, event planning, or tracking system updates.
● Microsoft Office (Excel, Word, PowerPoint), Google Workspace, Salesforce, project management tools (Asana), QuickBooks, data entry, record-keeping.
Melrose Assisted Living, West Hollywood CA
Front Desk Receptionist (25 hours/week)
● Greeted and directed 50+ guests/patients daily, ensuring a welcoming and professional atmosphere
● Managed data entry, filing systems, and scanned documents, improving data retrieval efficiency
● Monitored visitor access, enforced security protocols, and issued guest badges
● Managed high-volume, multi-line phone systems, screening and routing calls with 99% accuracy
●
Yifang, Glendale CA
Barista/Assistant Manager (35 hours/week)
● Memorized over 30 drinks
● Completed 100 - 200 customer orders a day
● Prepped store in morning, made drinks during middle of day/participated customer service, closed shop at night
● Dealt with customer issues as manger, took inventory, trained multiple new hires
● Operated POS system/followed food health regulations Chipotle, Glendale CA
Kitchen Leader (35-40 hours/week)
● Participated in workplace safety, operated the POS system
● Team leadership with morning crew
● Reaching daily sales and upselling to customers
● Customer Service Excellence/Guest obsessed
● Managed inventory/ensured order accuracy
● Led morning shifts, prepped food for the day with crew members